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Sam's Club
Cartersville, GA, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubU-Haul
Smyrna, GA, United States
Location: 5285 S Cobb Dr, Smyrna, Georgia 30080 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exce
Job Source: U-HaulThe Fountain Group
Alpharetta, GA, United States
Hello, My name is Nathan, and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a Customer Service Representative for a prominent client of ours. This position is located in Alpharetta, GA Details for the position are as follows: Job Description: Location: Hybrid but only after they have bee
Job Source: The Fountain GroupSurya Carpet
White, GA, United States
We are hiring a Customer Service Representative to join our team and support a fast-growing furniture and garage organization systems company. In this role, you will also be asked to handle customer inquiries, process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be wel
Job Source: Surya CarpetDollar Tree
Powder Springs, GA, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Dollar TreeHancock Claims Consultants
Alpharetta, GA, United States
**You must be ON-SITE for Training - Training is 3 weeks - Target start date is 7/22** With a 20-year history supporting property insurers, Hancock Claims Consultants provides a nationwide network of inspectors, contractors, and engineers who help adjusters quickly process claims. All 50 of the top 50 property insurance companies in the United Sta
Job Source: Hancock Claims ConsultantsFamily Dollar
Canton, GA, United States
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeti
Job Source: Family DollarVaco
Sandy Springs, GA, United States
Vaco is seeking a Customer Service Specialist for an impressive healthcare client located in the Sandy Springs area of Atlanta, GA. CONTRACT TO HIRE from $20 - $25/hour based on experience. Candidates to be considered must live in the Atlanta, GA area and be prepared to work 100% in-office. Job Requirements: MUST have 1 - 3 years of customer ser
Job Source: VacoAcworth, GA, United States
Position Summary
This position is responsible for providing clerical and customer service support for department operations.
Position Description
ESSENTIAL FUNCTIONS
Accepts, processes, and balances utility and tax payments.
Assists customer by telephone and in person; provides information and assistance related to city services, customer accounts, payment processing, new account set-up, property taxes, and occupancy tax license status.
Prepares bank deposits.
Receives and processes applications for electrical service, sanitation service, and business licenses.
Updates customer account information.
Issues and processes work orders based on internal and external requests; updates and closes work orders; files work orders.
Prepares and processes disconnects and reconnects for power and sanitation.
Reviews and verifies completeness of applications.
Issues account refunds as assigned.
Processes returned mail and final bills.
Performs other related duties as assigned.
KNOWLEDGE REQUIRED BY THE POSITION
Knowledge of modern office practices and procedures.
Knowledge of city and department policies and procedures.
Knowledge of computers and job-related software programs.
Knowledge of city utility billing policies and procedures.
Knowledge of customer service principles.
Skill in prioritizing and organizing work.
Skill in the provision of customer services.
Skill in the maintenance of files and records.
Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
Skill in oral and written communication.
SUPERVISORY CONTROLS
The Customer Service Manager assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
GUIDELINES
Guidelines include city and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.
COMPLEXITY/SCOPE OF WORK
The work consists of related clerical and customer service duties. Frequent interruptions contribute to the complexity of the position.
The purpose of this position is to provide clerical and customer service support for the city’s utility billing operations. Successful performance contributes to the efficiency and effectiveness of those operations.
CONTACTS
Contacts are typically with co-workers, other city employees, customers, and the general public.
Contacts are typically to give or exchange information and provide services.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, walking, bending, crouching, or stooping. The employee occasionally lifts light and heavy objects.
The work is performed in an office.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None.
MINIMUM QUALIFICATIONS
Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
The qualifications listed above represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
Email Alert for Customer Service Representative jobs in Acworth, GA, United States
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