Customer Service Representative
Alpharetta, GA, United States
Hello,
My name is Nathan, and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a Customer Service Representative for a prominent client of ours. This position is located in Alpharetta, GA Details for the position are as follows:
Job Description:
Location: Hybrid but only after they have been through training and can show they can do the job.
Payrate: 20/hr
Provide Best in Class Customer Service to both internal and external customers through exceptional communication (written and verbal) skills.
The Patient Care Coordinator is responsible for Game Ready Direct Program order management and other direct to patient rental orders, along with various programs that will ultimately increase sales.
In this role the Patient Care Coordinator will work together with patients,
Avanos sales team and other relevant internal and external parties of Avanos, to successfully process rental orders in a timely manner.
Additional responsibilities include but are not limited to patient in-service via phone, patient surveys, order extensions, inquiries, inventory retrieval management, among other related activities. Reports to Patient Care Lead.
Qualifications: Proven customer or patient support experience or experience as a Customer Service or Patient Services Representative.
Spanish (Written and verbal) - Preferred
AA degree or actively pursuing a degree - Preferred
Experience with SAP or another ERP software - Preferred
Experience in Salesforce.com or other CRM software - Preferred
Proficiency in Microsoft Outlook - Preferred
Knowledgeable in Excel - Preferred
Other Customer Service Skills (order services, logistics/shipping knowledge) - Preferred
If you are interested in hearing more about the position, please respond to this posting with your resume attached or contact me at 813-321-6199
Please forward this email to any friends or colleagues as we do offer a Referral Bonus for any candidate who is hired and still gainfully employed after 30 days.