Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
HomeVestors of America, Inc.
Dallas, TX, United States
Job Description Job Description Employment Type: Full-Time, Flex Schedule (2 Days in N Dallas Office, 3 Days Remote) Computer and Equipment Provided, Stable Internet Required About Us: At HomeVestors, we believe in Providing Real-Life Solutions that Improve Lives. We are dedicated to supporting our customers and franchisees by delivering except
Job Source: HomeVestors of America, Inc.GoodLeap, LLC
Dallas, TX, United States
** Customer Support Specialist** Begin a Career with GoodLeap-Little to No Experience Needed Dallas, Texas **Description** **Position Summary:** This is an entry-level position. Applicant must have a positive attitude and be willing to learn new skills. This position is a customer service position, so it requires that the applicant be good over th
Job Source: GoodLeap, LLCGreat Day Improvements: A Family of Brands
Fort Worth, TX, United States
Overview Champion Window - Customer Support Specialist (on-site position) As a Customer Support Specialist, you will work with customer support concerns, including scheduling warranty appointments, ordering parts, and maintain customer records through the process of installation and service. NOT a reomote position - on-site position. Pay range
Job Source: Great Day Improvements: A Family of BrandsRouteOne
Dallas, TX, United States
The role of the Customer Support Specialist is to engage our customers to help foster their success by using their critical thinking and problem-solving skills to guide and advise the customers on how our platform can improve their business. A Customer Support Specialist will be responsible for advising existing customers regarding operational eff
Job Source: RouteOneJobTread
Dallas, TX, United States
Job Summary JobTread is searching for a Customer Support Specialist to join our growing team to work onsite at our headquarters in Dallas, TX. This position is responsible for assisting with the implementation of new customer accounts, responding to support requests, and helping in other ways to ensure we are delivering the highest levels of custom
Job Source: JobTreadMonstera Talent Ltd
Dallas, TX, United States
Job Description Job Description Ad Title: Customer Support Specialist | Weekly Pay Start Date : Immediate Start Preferred Only candidate with legal rights to work in the US will be considered We are looking for a Customer Support Specialist to join our client’s team and assist their customers with technical problems while marketing their produ
Job Source: Monstera Talent LtdMcKesson Corporation
Dallas, TX, United States
Effective Date: February 22, 2017 . **Your Consent** *Google Analytics* We may use Google Analytics to measure how you interact with our website in order to improve the user experience. To learn more about Google Analytics privacy practices and opt-out, click . *Google Analytics for Remarketing* and based on your past visits to our website. We may
Job Source: McKesson CorporationJobTread Software
Dallas, TX, United States
JobTread Customer Support Specialist (Full time/ On Location in Dallas, Texas/ Base Salary + Bonus) JobTread is searching for a Customer Support Specialist to join our growing team to work onsite at our headquarters in Dallas, TX. This position is responsible for assisting with the implementation of new customer accounts, responding to support r
Job Source: JobTread SoftwareGrand Prairie, TX, United States
GENERAL DESCRIPTION, PRIMARY RESPONSIBILITIES, JOB DUTIES
Customer Support
Respond to customer requests for returns & credits via email and phone.
Process returns and credit requests, including order entry for replacements.
Check stock availability, track order and delivery status, and other necessary data.
Communicate with vendors, warehouse team, and Accounts Payable as necessary to process returns.
Follow appropriate procedures when determining if material will be returned to factory, warehouse, or scrapped in field.
Partner with suppliers to process direct returns to factory.
Issue credits as outlined by Banner internal procedures.
Create positive customer experiences through email, phone, and written communications.
Utilize required systems including P21 and Salesforce to process returns & credits, maintain accurate records, and respond to customer inquiries.
Inter-Departmental Communication Work closely with the Contact Center teams to complete customer credit & return requests, generate replacement orders, and provide order status information
Communicate with other departments within Banner as needed to answer questions and resolve customer issues.
QUALIFICATIONS REQUIRED SKILLS, EDUCATION, CERTIFICATIONS, LICENSES
Qualifications High School diploma or GED required
Associate degree or bachelor’s degree preferred
3-5 years’ experience in customer service, preferably in the distribution industry
Competencies/Skills Customer Focus: Ability to build strong customer relationships, deliver customer-centric solutions, and ensure all inquiries are resolved quickly and accurately.
Interpersonal Skills: Ability to interact, communicate and build relationships with others
Verbal and written communication skills: Ability to clearly articulate and convey information and ideas in speaking and writing so others will understand
Empathy: Taking an active interest in the concerns of others through social awareness and relationship management and ensuring customer needs are met
Professionalism: Professional and pleasant speaking and writing manner via telephone, email and in person, basic business acumen and urgency in resolving customer issues
Technical Learning Capability: Proficient with or the ability to quickly learn an array of computer hardware and software.
Email Alert for Customer Support Specialist II jobs in Grand Prairie, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.