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JobTread
Dallas, TX, United States
Job Summary JobTread is searching for a Customer Support Specialist to join our growing team to work onsite at our headquarters in Dallas, TX. This position is responsible for assisting with the implementation of new customer accounts, responding to support requests, and helping in other ways to ensure we are delivering the highest levels of custom
Job Source: JobTreadMcKesson Corporation
Dallas, TX, United States
Effective Date: February 22, 2017 . **Your Consent** *Google Analytics* We may use Google Analytics to measure how you interact with our website in order to improve the user experience. To learn more about Google Analytics privacy practices and opt-out, click . *Google Analytics for Remarketing* and based on your past visits to our website. We may
Job Source: McKesson CorporationAffirma, LLC
Plano, TX, United States
Named one of Puget Sound Business Journals "Best Workplaces" and "Fastest Growing Companies" in Washington, as well as "Best Places to Work in Arkansas" by Arkansas Business. Affirma is expanding its presence and hiring many talented individuals. Affirma offers exciting projects, a relaxed culture, and a flexible work environment. This position req
Job Source: Affirma, LLCHomeVestors of America, Inc.
Dallas, TX, United States
Job Description Job Description Employment Type: Full-Time, Flex Schedule (2 Days in N Dallas Office, 3 Days Remote) Computer and Equipment Provided, Stable Internet Required About Us: At HomeVestors, we believe in Providing Real-Life Solutions that Improve Lives. We are dedicated to supporting our customers and franchisees by delivering except
Job Source: HomeVestors of America, Inc.GoodLeap, LLC
Dallas, TX, United States
** Customer Support Specialist** Begin a Career with GoodLeap-Little to No Experience Needed Dallas, Texas **Description** **Position Summary:** This is an entry-level position. Applicant must have a positive attitude and be willing to learn new skills. This position is a customer service position, so it requires that the applicant be good over th
Job Source: GoodLeap, LLCRouteone
Dallas, TX, United States
The role of the Customer Support Specialist is to engage our customers to help foster their success by using their critical thinking and problem-solving skills to guide and advise the customers on how our platform can improve their business. A Customer Support Specialist will be responsible for advising existing customers regarding operational effi
Job Source: RouteoneJobTread Software
Dallas, TX, United States
JobTread Customer Support Specialist (Full time/ On Location in Dallas, Texas/ Base Salary + Bonus) JobTread is searching for a Customer Support Specialist to join our growing team to work onsite at our headquarters in Dallas, TX. This position is responsible for assisting with the implementation of new customer accounts, responding to support r
Job Source: JobTread SoftwareMealSuite
Dallas, TX, United States
MealSuite, an Inc. 5000 Fastest-Growing Company , is a privately owned SaaS organization with 140 team members across Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Through our foodservice technology system, we help operators across healthcare and aging services save time, reduce food waste, and meet regulatory requirements
Job Source: MealSuiteDallas, TX, United States
Job Description Job Description Ad Title: Customer Support Specialist | Weekly Pay
Start Date : Immediate Start Preferred
Only candidate with legal rights to work in the US will be considered
We are looking for a Customer Support Specialist to join our client’s team and assist their customers with technical problems while marketing their products and services.
The Customer Support Specialist's responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities.
To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
Responsibilities
Establish relationships as a trusted and strategic advisor to help ensure the continued value of our client’s products and services.
Respond to customer queries in a timely and accurate way
Identify customer needs and help customers use specific features
Update our internal databases with information about sales issues and useful discussions with customers
Monitor customer complaints and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new products and services
Follow up with customers to ensure their complaints are resolved
Gather customer feedback and share it with our Product, Sales, and Marketing teams
Assist in training junior Customer Support Representatives
Work with sales and marketing teams to boost customer referrals and develop case studies
Assist in the coordination and implementation of marketing strategies, and delegate tasks to achieve strategic goals
Requirements
Experience as a Customer Support Specialist or similar CS role will be an added advantage
Understanding of how CRM systems work
Excellent communication and problem-solving skills
Multi-tasking abilities
Patience when handling tough cases
Ability to work effectively across multiple departments in a fast-paced environment
Experience in sales techniques
Ability to commute to job location daily.
If you’ve read this far, you know what to do now, click the 'APPLY' button and Submit your updated resume through the online process and a member of our client’s team will be in touch to organize a virtual interview with a successful candidates within 1 week of your application.
This role is based in Addison Texas, so ensure you can commute to the location before applying.
Good Luck!
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Email Alert for Customer Support Specialist jobs in Dallas, TX, United States
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