Case Manager-LCE

Nottingham, MD, United States

PRIMARY JOB FUNCTION(S):

Responds within 24 hours to internal and external customers (e.g., families, other departments) to ensure service excellence.

Creates and promotes a work environment that encourages recognition, communication, professional development, and teamwork while demonstrating a commitment to Agency values, mission, and goals.

Works cooperatively with the person, his/her family, friends, staff, advocates and/or guardians, and other programs as well as other agencies to assemble a team that is both optimal for the planning process as well as preferred by the person.

Supervises the implementation of the Individual Plans.

Follow up with families, caregivers, and providers to ensure that an annual physical has been completed and is on file for each person on the assigned caseload.

Coordinates the development and implementation of the Individual Plan for assigned people.

Chairs the annual Individual Plan meeting for day-only participants.

Submits completed Individual Plan packet paperwork and submits in accordance with Agency policy by the 10-day deadline.

Ensures implementation of recommendations made at Individual Plan meetings.

Completes 180-day reviews of outcomes and services for assigned people.

Writes measurable and pertinent training goals for persons served.

Accompanies people to emergency rooms.

Provides individual and group support to people, and provides crisis intervention as people face challenging circumstances or changing health conditions.

Schedules paratransit rides weekly.

Reviews the need for assistive technology and adaptive equipment. Makes recommendations to the team.

Locates services and resources in the community.

Locates emergency residential placements when necessary.

Tracks and follows up on required medical services including annual physicals, Physicians Medication Order Form (PMOF), and dental for day-only people.

Acts as liaison between Chimes, families, providers, and services coordination.

Develops Service Funding Plans.

Coordinates the admission and discharge planning process and provides and documents follow-up services for a minimum of six months following discharge.

Completes paratransit applications and accompanies people on paratransit re-certification appointments.

Reviews and documents follow-up on incident reports.

Uses technology for the completion of specified job duties.

Attends work regularly according to assigned work schedule and in accordance with Agency policy.

Attends and participates in in-service training, staff meetings, and other activities to facilitate professional development.

Works cooperatively with others including all staff, supervisors, administrators, co-workers, persons served, community professionals, customers, vendors, and the public.

Follows instructions and abides by Agency policies and procedures.

Assumes other duties, responsibilities, and special projects as needed.

SECONDARY FUNCTION(S): Works cooperatively and effectively with Agency volunteers maximizing the volunteers experience while meeting the needs of persons served and the programs.

Works a flexible schedule and adjusts work schedules as needed, which may include nights and weekends to ensure that adequate assistance is provided to the persons served.

Is assigned to the on-call weekend rotation, carrying a cell phone, and must respond to calls on weekends within Fifteen minutes of receiving the call.

REQUIREMENTS:

EDUCATION:

A Bachelors Degree in Human Services or related field with emphasis on rehabilitation counseling from an accredited college or university.

EXPERIENCE: A minimum of one year of experience developing and implementing Individual Plans for persons with developmental disabilities.

Knowledge of health issues and first aid.

Ability to establish and maintain successful working relationships.

Must have a car and an acceptable driving record as determined by criteria established by the Agencys insurance carrier and by Agency policy.

Whats in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week): Competitive Pay

Medical, Dental, and Vision Insurance

Tuition Reimbursement options

Flexible Spending Accounts (Health, Dependent, and Transportation)

Life Insurance

Disability Insurance

Paid Time Off

403(b) with Employer Match

Employee Recognition Programs

Employee Referral Bonus opportunities

Discounts through Tickets at Work

Discounts on Verizon mobile service

And More!

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)