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**Customer Service (Client Relations Executive)**
benefits: health & wellness benefits
training opportunities
outlet location(s): Newton, Downtown Core, Outram
job description Roles and Responsibilities Perform basic front desk duties like attending to walk in customers, answering email, phone or appointment booking enquiries in a professional mann
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Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we
Director, Client Relations
Karen Clark & Company (KCC) seeks a Director, Client Relations, to join our growing team of catastrophe, weather, and climate risk professionals. In this position, you will play a vital role in maintaining and enhancing relationships with leading P&C insurers, reinsurers, and ILS investors.
About KCC
Karen Clark & Compan
About the Company:
Proficio Capital Partners is a multi-family office located in Newton, Massachusetts founded in 2014. Utilizing our institutional backgrounds and experience in financial markets, the Firm builds bespoke portfolios to deliver a comprehensive, integrated, and dynamic plan for our families complete financial affairs. This includes in
About the Company:
Proficio Capital Partners is a multi-family office located in Newton, Massachusetts founded in 2014. Utilizing our institutional backgrounds and experience in financial markets, the Firm builds bespoke portfolios to deliver a comprehensive, integrated, and dynamic plan for our families' complete financial affairs. This includes i
Company Description
We are passionate about delivering software solutions that helpfuel product development and innovation. Boston Engineering Corporation, headquartered in Waltham, MA, supplies, supports, and maintains the world’s leading engineering software from product development and product lifecycle maintenance software tools to first clas
EDP Systems Analyst IV/Server Systems Administrator
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As a member of the Accounting Department, the Collections/Client Relations Coordinator performs collection activities associated with outstanding/delinquent account receivables.
**ESSENTIAL FUNCTIONS:**
+ Review status of assigned accounts, particularly for delinquent receivables.
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Job Source: Fox Rothschild LLP
Customer Service (Client Relations Executive)
Newton, MA, United States
**Customer Service (Client Relations Executive)**
benefits: health & wellness benefits
training opportunities
outlet location(s): Newton, Downtown Core, Outram
job description Roles and Responsibilities Perform basic front desk duties like attending to walk in customers, answering email, phone or appointment booking enquiries in a professional manner Handle all clients requests promptly and resolve customer's enquiries professionally Ensure interactions with customers are handled professionally with care and adhering to companys policies and procedures, escalating cases where required Record and update communication with clients in the inhouse CRM system (Zenoti) timely and accurately Equipped with sales, customer service and skincare knowledge to educate customers on Porcelains Products & Services Build rapport and establish good relationship with clients to ensure customer retention & loyalty Promote & up-sell products, services and package to maximize sales opportunities where possible Educate customers through effective communication to increase understanding of product offering and product sales. Investigating and solving customers problems, which may be complex and long-standing Handling Customers enquiries and complains in a timely manner Communicate and work closely with therapists to ensure maximum client satisfaction Follow up with clients on skin conditions, treatment progress and appointment scheduling Appointment booking and Scheduling for clients Liaising with internal departments to ensure clients needs are fulfilled effectively Assist in training of new staff to deliver a high standard of customer service Report to Customer Success Manager on a weekly basis for new customer generation and service level Face to Face Customer Interaction (Sales, Customer Service, Recommendation, Skincare Knowledge) Manage POS, payment terminals and day-to-day store opening and closing procedures. Maintain Outlets Tidiness and Cleanliness Perform reception and administrative duties as required Job Requirements: At least a professional certification holder in any specialization At least 3 year of experience in related field / industry Proficient in English (both written/spoken) Well-groomed and presentable Digitally proficient in both social media platforms and MS Office Application (Words/Excel/PowerPoint) Strong communication and interpersonal skills
qualifications: N.A
work experience level: junior level
must-have skills: PROFESSIONAL CERTIFICATION HOLDER IN ANY SPECIALIZATION
nice to have skills: 3 YEAR OF EXPERIENCE IN RELATED FIELD / INDUSTRY
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