Senior Product Marketing Manager

Mountain View, CA, United States

The Consumer Marketing Organization defines consumer vision, product management, business plans and go-to-market strategy for the company’s largest multi-billion-dollar revenue businesses, including Windows, Surface, Microsoft 365, Microsoft Edge browser, Search & artifical intelligence (AI), and Microsoft Shopping, where we are incubating new products and features.

We’re searching for a Senior Product Marketing Manager (PMM) to help drive our Shopping incubation efforts, focused on AI. This PMM will leverage data to deeply understand how AI and Shopping can come together to build value for the user, the retailer and Microsoft. The role is inherently cross-functional, and a key to success is building relationships across Engineering, Business Planning, Research, Marketing and AI-focused virtual teams.

This role has the potential to help shape the future of AI in Shopping – something many consumers do daily. This is a key moment in a competitive space with a large potential for impact and growth.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Live and breathe customer needs and help drive human-centered design process to ensure solutions are grounded in real world challenges for customers.

Work with internal partners, including business planning, finance, research, engineering, and marketing to execute strategies with passion, precision, and excellence.

Recommend feature prioritization and product-market fit for fueling product momentum.

Conduct market and consumer research, as well as competitive analysis, for how shoppers engage with AI.

Develop deep understanding of customer needs, mindset, and value props. Represent customer voice – needs – and unmet needs – to shape product and marketing roadmap.

Define market readiness for features, as well as identify target customers and execute strategy for customer journeys.

Think creatively about customer/business problems and generate innovative solutions and energy through storytelling.

Skills & Experience

Prioritization & Agility – Our team partners with an incredibly agile engineering team. We have honed our skills at continuously prioritizing, keeping our north star in mind as we adapt and shuffle priorities.

Critical thinking & Customer obsession – PMM has the responsibility to act as the voice of the customer. This means that we must continually focus on the “why” and the problem statement as we build products.

Influencing for impact – As the voice of the customer, we must take what we know about the customer, the product, and the market, and influence across disciplines to prioritize and build the right products and features.

A storyteller who can craft product stories for different customer segments, as well as telling the story behind the numbers to move senior executives and the broader organization.

Other

Embody our Culture and Values

Qualifications

Required/Minimum Qualifications

Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business

OR Master's Degree in in Marketing, Computer Science, Business or related field AND 3+ years experience in business

OR equivalent experience.

The PowerPoint team's mission is to empower people and organizations to tell the world’s most compelling stories to anyone, anywhere, at any time. Professionals in every industry entrust us with their sales pitches, marketing plans, engineering discussions, and advocacy of causes big and small. Beyond the professional settings, people choose PowerPoint to create photo albums, wedding stories, and memorials to recognize life’s most important moments. From the serious to the whimsical, from personal to professional-- the stories spanning the gamut of life are told in PowerPoint.

Our team is responsible for delivering modern storytelling experiences to PowerPoint customers on any device, anywhere on the planet. We are continuing our rich history of revolutionizing storytelling by further unleashing the power of artificial intelligence that started with PowerPoint Designer and Speaker Coach and expanding to Copilot in PowerPoint to delight presenters and audiences alike. PowerPoint Live delivers the information presenters need to share their story and connect with the audience, while enabling the audience to personalize their viewing experience. And PowerPoint is collaborative, with real-time updates and notifications, so everyone can build their stories together. We’re looking for a customer-focused Principal Product Manager to join us on this mission to empower the next generation of storytellers.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Embody our Culture and Values

Responsibilities

The successful candidate for this role will be responsible for collaborating with user research, design, engineering, marketing, business planning and feature teams across Microsoft to deliver best-in-class consumption, creation, and presentation experiences. This team member will be responsible for defining strategies to address user and business needs, developing product roadmaps, and delivering features and capabilities which provide a cohesive experience across the devices people most commonly use.

Passion for engaging with all customers, from IT departments to creative directors, professional speakers, students, teachers, information workers, social media influencers, independent software vendors – and proven ability to identify, design, and deliver product capabilities to address their needs will enable you to be successful in this role.

We would love to meet candidates who are excited to wallow in data to find customer and market insights to inform our product roadmaps and define our investments.

Required/Minimum Qualifications

Bachelor’s Degree AND 8+ years experience in product/service/project/program management or software development

OR equivalent experience.

7+ years defining and delivering user experience

Additional Or Preferred Qualifications

Proven ability to develop product roadmaps to deliver customer and business value across products and services

Experience working with data or AI-powered products to deliver greater user value

Track record of successful design, delivery, and iteration on complex projects with a diverse set of stakeholders

Experience with customer-centric and data-driven insights creation, strategy definition, and experimentation

Customer empathy with experience in user-centered design; demonstrated success in translating business strategy into product investments

Innate curiosity and ability to thrive in an ambiguous and rapidly evolving environment

Experience working in, and across, large multi-discipline teams to deliver experiences at scale

Product Management IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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