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Housing Associate

Sacramento, CA, United States

We are adding a Housing Associate to work as part of the Resettlement department to carry out housing tasks for newly arrived refugees.!

The Housing Associate will assist the Housing Lead and Housing Coordinator with securing and setting up permanent housing. This position will support the common goal of welcoming refugees, offering vital services for them to regain stability, and support their long-term integration through performing essential tasks related to housing.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Support Housing Coordinator with apartment setups

Ensure all Material Needs Support (MNS) items are present upon completion of the apartment setup

Verify MNS items in the warehouse and communicate with the Housing Coordinator regarding low inventory

Reconcile MNS purchases with credit cards and Dynamics

Update Boxstorm inventory for all MNS items used for setups

Collaborate with Warehouse team to ensure warehouse is organized and well-maintained

Assist and collaborate with the Resettlement department in any assigned tasks to complete core services related to housing

Document the provision of MNS items and activities thoroughly and in a timely manner in accordance with program and World Relief Sacramento requirements

Achieve grant requirements and deliverables through timely, high-quality services

Participate in on-going training to improve service delivery and ensure compliance

Collaborate successfully across World Relief Sacramento staff and departments, as well as with external partners

Participate in weekly staff meetings and other meetings as instructed by supervisor

Other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES:

Demonstrated success working and communicating effectively in a multi-cultural environment

Ability to speak clearly and comfortably on the phone with partners and participants, which include people with limited English abilities and/or the use of interpreters

Strong command of Microsoft Office applications

Proven ability to utilize digital communication tools, such as Zoom, TEAMS, and other platforms

Ability to work as part of a team and support program-specific volunteers and interns

Proven success achieving goals and working effectively with all levels of staff in a fast-paced, multi-cultural environment;

Self- starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively

Highly self-motivated and comfortable working independently towards case-specific, department, and office-wide goals

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