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IQUASAR LLC
Sacramento
Job Description Job Description Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Job Title: Helpdesk Support Specialist Location: Sacramento, CA Clearance: Secret or above Position Responsibilities: Under general direction, provide 24/7 phone and on-site support for DMEA personnel and phone/r
Job Source: IQUASAR LLCK2 Staffing
Sacramento
Job Description Job Description Summary Our client is a leading Managed IT Solutions Company located in Sacramento, CA and they are in need of a Helpdesk Support Level II . A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 20
Job Source: K2 StaffingK2 Staffing, LLC
Sacramento
Job Description Job Description Summary Our client is a leading Managed IT Solutions Company located in Sacramento, CA and they are in need of a Helpdesk Support Level II . A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 201
Job Source: K2 Staffing, LLCMesotech International, Inc.
Rancho Cordova
Job Description Job Description Company Description Mesotech International, Inc. is a growing engineering, manufacturing and service company in Sacramento that provides aviation related meteorological and industrial monitoring sensors, software, data and systems. With over 30 years of experience in systems design, integration, and installation, a
Job Source: Mesotech International, Inc.Blackwatch International/ADVETCO
McClellan
Position Title: Technician Position Location: Sacramento, CA Position Type: Regular Full-Time Years of Experience: 3-5 years Security Requirements: Secret Citizenship Required: yes Travel Required: Less than 10%. Blackwatchi International, a joint effort with ADVETCO LLC, is searching for an experienced Technician to support our Semiconductor Manuf
Job Source: Blackwatch International/ADVETCORite Aid
Rancho Cordova, CA, United States
Pharmacy TechnicianTechnician in Training Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Pharmacy Technician today! As a Pharmacy Technician in Training, you receive free training with our exclusive Rite Aid Pharmacy Technician Training & Certification Program. Your purpose is to successfully complete
Job Source: Rite AidRite Aid
Sacramento, CA, United States
Pharmacy TechnicianTechnician in Training Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Pharmacy Technician today! As a Pharmacy Technician in Training, you receive free training with our exclusive Rite Aid Pharmacy Technician Training & Certification Program. Your purpose is to successfully complete
Job Source: Rite AidRite Aid
Roseville, CA, United States
Pharmacy TechnicianTechnician in Training Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Pharmacy Technician today! As a Pharmacy Technician in Training, you receive free training with our exclusive Rite Aid Pharmacy Technician Training & Certification Program. Your purpose is to successfully complete
Job Source: Rite AidRoseville
Job Description Job Description TITLE: Helpdesk Technician II DESCRIPTION: The Helpdesk Technician is responsible for onsite and remote installation and support needs for our Managed Service Clients. This relates to all technology to include but not limited to: workstations, servers, printers, networks, VoIP systems, and vendor specific hardware and software. RESPONSIBILITIES: Communication with clients as required: keeping them informed of ticket progress, Project Status, etc.
Strong knowledge of Windows 10 Operating System as well as Office365 (Server OS a plus)
Support the local Sales Team to assist with potential new opportunities
Technical knowledge and basic support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Conduct network assessments as needed
Remote access solution implementation and support: VPN, RDP, LMI
System documentation to include system reviews and recommendations
Implement and support disaster recovery and backup solutions
Create quotes as needed and work with related vendors
Take ownership of onboarding new accounts
Maintain and constantly Improve client service, perception, and satisfaction
Ability to work in a team and communicate effectively
Escalate service issues that cannot be completed within agreed service levels
Communicate to clients: keeping them informed of progress, notifying them of impending changes or agreed outages, etc.
Develop in-depth knowledge of the service offerings and how it relates to client’s needs •
Document internal processes and procedures related to duties and responsibilities
Responsible for entering daily time and expenses
Review IT publications and online materials to remain up to date with current and future technologies emerging in the industry
REQUIREMENTS: Minimum 2 years technical experience or degree preferred.
Strong Diagnostic skills of technical issues
Ability to multi-task and adapt to changes quickly
Technical awareness: ability to match resources to technical issues appropriately
Understanding of support tools, techniques, and how technology is used to provide IT services
Ability to travel to outlying branch locations, customers and or multi-state travel
T echnical Experience working with the following: Auvik
ConnectWise
Dell Server Architecture
RMM agent deployment/understanding
SonicWall Firewalls
Basic Wireless Networks
Ubiquiti/Unifi
TCP/IP protocols and how they work
LAN/WAN technologies
Email Alert for Helpdesk Technician (L2) jobs in Roseville
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