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Tyler Technologies, Inc.
Plano, TX, United States
An Application Support Engineer provides advanced technical support for Tyler software products. This position is focused on analyzing source code to troubleshoot software, data, or configuration problems within Tyler applications according to technical specifications and system designs. Work with our integrated solutions that help courts and publi
Job Source: Tyler Technologies, Inc.Tyler Technologies
Plano, TX, United States
Our Enterprise Justice business unit seeksan experienced Product Owner to help us continue building and maintaining our market-leading case management system. You will join a multi-disciplinary team that will help you get up to speed quickly. This opportunity will allow the right candidate to influence high-impact, broad-reaching decisions that wil
Job Source: Tyler TechnologiesESR Healthcare
Dallas, TX, United States
Enterprise application support Dallas Texas Experience level: Associate Experience required: 5 Years Education level: All education level Job function: Information Technology Industry: Financial Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Please Note : Preference will be giv
Job Source: ESR HealthcareOpenGov
Dallas, TX, United States
OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive! Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dol
Job Source: OpenGovPeloton
Plano, TX, United States
ABOUT THE ROLE Peloton is looking for an intellectually curious, forward-thinking, adaptable and collaborative Senior Enterprise Applications Engineer who has a solid background in the Atlassian product suite and brings a diverse set of skills that can thrive in a challenging and exciting environment. This role is within the Enterprise Service Ope
Job Source: PelotonThe Depository Trust & Clearing Corporation (DTCC)
Dallas, TX, United States
Short Description for Internal Candidates The Enterprise Application Support role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. This role works closely with development teams, infrastructure partners, and internal clients to
Job Source: The Depository Trust & Clearing Corporation (DTCC)Dtcc
Coppell, TX, United States
Job Description Title - Application Support Engineer Scheduled Shift: Second Shift (02 PM - 10 PM CDT) Are you ready to explore a world of possibilities? Do you want to work on innovative projects, collaborate with a dynamic and encouraging team, and receive investment in your professional development? At DTCC, we are at the forefront of innova
Job Source: DtccAlkami Technology
Plano, TX, United States
Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Founded in 2009, we continue to be recognized fo
Job Source: Alkami TechnologyPlano, TX, United States
An Application Support Engineer provides advanced technical support for Tyler software products. This position is focused on analyzing source code to troubleshoot software, data, or configuration problems within Tyler applications according to technical specifications and system designs.
Work with our integrated solutions that help courts and public safety organizations of all sizes better protect and serve the public. By helping provide solutions that improve efficiency and response time, you can help serve our citizens and make communities safer.
Location
Plano, Texas | Remote
Travel
0-5%
Responsibilities
Work with internal and external customers on resolving complex technical issues.
Participate in diagnosing, analyzing and troubleshooting code, documenting and implementing functionally appropriate, technically sound, and well-integrated application systems.
Assist Support Specialists, Implementation Specialists, and Project Managers in establishing issue priorities to ensure a timely and effective response and solution.
Analyze and resolve customer issues, escalating to other departments as identified.
Track and recognize knowledge opportunities to performs additional training as needed.
Review business requirements documentation.
Serve as escalation path for Technical Support Specialists, working on the most complex and/or urgent support incidents.
Produce internal support documentation as needed.
Perform other job-related duties and responsibilities as may be assigned from time to time.
Qualifications BS/BA degree in related field or equivalent experience is required
Demonstrated knowledge of software development practices, computer science theory, and understanding of relevant technologies.
Professional work experience with the following technologies: Required .Net / C# (or similar high level language)
SQL Server 2005/2008
Ability to write and execute Microsoft SQL scripts
VB Script, JavaScript, PHP, or similar scripting language
Desired DHTML
XML/XSD/XSLT
Visual Basic 6
WPF
Ability to work well both independently and within a team environment.
Demonstrated ability to test or debug source code in reasonable time frames.
Demonstrated basic understanding of product architecture and underlying technologies.
Excellent interpersonal skills including verbal and written communication skills, teamwork, and customer service skills.
Selected Candidates are required to undergo and satisfactorily pass a finger print background check in accordance with CJIS requirements.
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State-Specific Salary Range Disclosure Requirements
Salary will generally fall between $66,285 - $88,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.
Great Place to Work & Grow Your Career
Come join us as we transform the public sector! Our guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many .
Taking Care of You & Your Family
Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. .
Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.
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Email Alert for Application Support Engineer, Enterprise Justice jobs in Plano, TX, United States
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