Principal Product Manager

San Jose, CA, United States

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Job Description

At Zscaler, we're on a mission to make the internet safe for every user, anywhere. We seek a seasoned Principal Product Manager with a strong cybersecurity background to lead endpoint security, sandboxing, and anti-malware initiatives. This role offers the opportunity to influence the direction of our cybersecurity products and significantly impact our global customer base.

Responsibilities

Product Strategy & Vision: Define and drive Zscaler Platform services including IPv6 infrastructure requirements and SSL/TLS Services product roadmap in alignment with company objectives and customer needs.

Cross-functional Collaboration: Work closely with engineering, sales, marketing, and customer success teams to bring products to market and ensure their success.

Customer Engagement: Directly engage with customers to understand their challenges, gather product feedback, and identify new opportunities.

Domain Expertise: Familiarity with federal infrastructure requirements such as IPv6 connectivity and deep understanding of SWG, SSL/TLS inspection at Scale, PKI, Cryptography

Product Lifecycle Management: Manage the entire product lifecycle, from ideation to end-of-life, ensuring that products meet and exceed customer expectations.

Internal Advocacy: Act as the internal subject matter expert, providing training and support to sales and other teams.

Qualifications

Experience: 7-10 years of experience in product management, with a significant focus on cybersecurity.

Technical Proficiency: Strong understanding of Proxy Architecture, SWG, HTTP/S and SSL/TLS. Familiarity with cloud-based security solutions, especially Zscaler's offerings, is a plus.

Leadership: Demonstrated ability to lead cross-functional teams and drive results.

Customer-centric: Strong customer engagement skills with a knack for understanding and translating customer needs into product requirements.

Analytical Mindset: Ability to analyze complex problems, draw relevant conclusions, and devise appropriate strategies.

Communication: Exceptional written and verbal communication skills, with the ability to articulate complex topics clearly and effectively.

Education

Bachelor’s degree in Computer Science, Engineering, or a related field. A Master’s or MBA is a plus.

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$161,000 — $230,000 USD

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here .

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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