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Best Buy
Los Angeles, CA, United States
Job Description: As the first point of contact, Geek Squad Consultation Agents provide knowledgeable technology solutions and support, while maintaining a friendly, efficient check-in and check-out experience for customers requiring product or other technical assistance. They create and maintain a supportive, positive environment for customers by a
Job Source: Best BuyBest Buy
Yorba Linda, CA, United States
Our CIA Senior Agent is an expert in the fulfillment of Geek Squad services. They are responsible for training and coaching agents to repair and service in accordance with Geek Squad’s high standards and Best Buy’s Customer promise. The CIA Senior Agent leads a team of Geek Squad Agents in the Precinct and acts as a role model in performing repairs
Job Source: Best BuyBest Buy
Fullerton, CA, United States
As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create
Job Source: Best BuyBest Buy
Yorba Linda, CA, United States
As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create
Job Source: Best BuyBest Buy
Orange, CA, United States
As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions. We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we’ll create
Job Source: Best BuyBest Buy
downey, CA, United States
Job Description: The Best Buy Senior Consultant focuses on providing our customers with service, consultation, and basic design solutions. They have skilled expertise in building complex solutions across multiple product categories and services. Best Buy Senior Consultants meet our customers in their homes, in stores, or virtually. They are respons
Job Source: Best BuyBest Buy
downey, CA, United States
Job Description: The Product Flow Specialists receive and ship product to and from stores, stock product, and assist customers with product carry-outs and online orders. They support overall store goals by performing tasks that ensure product integrity and customer fulfillment. They also play an active role in accurately recording inventory and sup
Job Source: Best BuyBest Buy
Torrance, CA, United States
Job Description: This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions. The primary responsibilities of a Customer Service Specialist are to provide an excellent customer experience and the accurate processing of customer transactions, which include new orders, returns and exchang
Job Source: Best Buydowney, CA, United States
Job Description:
As the first point of contact, Geek Squad Consultation Agents provide knowledgeable technology solutions and support, while maintaining a friendly, efficient check-in and check-out experience for customers requiring product or other technical assistance. They create and maintain a supportive, positive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members as needed. Agents display a genuine passion for and strive to resolve consumer electronic challenges.
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Job Responsibilities:
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
Providing positive, timely engagements with customers during the check-in and check-out process.
Monitoring queues and providing accurate status updates to customers.
Clearly communicate and partner with team members
Understanding customer’s technology issues by asking probing questions, listening, asking clarifying questions, taking detailed notes, and providing accurate time estimates for next steps.
Job Requirements:
Ability to work successfully as part of a team
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Ability to prioritize and multi-task in a fast-paced environment
Qualification & Experience:
Experience using and learning about customer electronics
Job Details:
Company: Best Buy
Vacancy Type: Full Time
Job Location: Downey, CA, US
Application Deadline: N/A
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Email Alert for Best Buy Employment – Geek Squad Consultation Agent jobs in downey, CA, United States
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