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Practice Coordinator II

San Francisco, CA, United States

As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of

people through patient care, research and education. Success in this mission requires a culture of

collaboration, excellence, leadership, and respect. UCSF Medical Center seeks faculty and staff that are

committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to

our mission.

The PC Authorization Coordinator is primarily responsible for securing financial clearance for the patient,

provider and health system. The coordinator works closely with the administrative, clinical and

management teams to support practice operations and customer service recovery and intervention efforts.

Provides support for financial clearance functions including authorizations, PAFRs, LOAs billing and RFIs.

Under the direction of the Revenue Manager and/or supervisor, the biller/auth rep will work independently

to resolve billing related issues in APeX (Epic) to help maximize payor reimbursement and RVU charge

capture. He/she must have basic understanding of healthcare terminology, processes and workflow and

healthcare billing/authorizations in order to make good decisions and resolve account issues.

This position will also be responsible for performing detailed review of medical record documentation to

answer billing/authorization level questions and will be responsible for working assigned authorization and

billing work queues (WQs) on a daily basis to assist in keeping the denials at a minimum. He/she must have

the ability to prioritize multiple tasks and work well with all levels of staffing including faculty,

management, and coworkers both within and outside of the unit.

The PC Authorization Coordinator is responsible for the maintenance of all routine clerical operations and

communications. Adheres to the UCSF House and Telephone Standards and is sensitive to the needs of

patients, staff and providers at all times. The PC is a team player who works closely with others and who is

flexible in dealing with the changing priorities. Requires a self-reliant individual who synthesizes knowledge

of practice operations as well as billing operations, in order to problem-solve, prioritize and facilitate

complex transactions in the course of daily activities.

This position makes a difference for patients in an outpatient care unit by providing excellent customer

service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and

departments and insurance companies to maximize unit efficiency. The PC is required to work at any UCSF

campus as needed and scheduled.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

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