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Bayhealth
Dover, DE, United States
Location: Kent Campus Hospital Status: Full Time 80 Hours Shift: Day/ Evening General Summary: The Patient Access Lead is a pre-supervisory level of the Patient Access career path. In addition to the primary and essential responsibilities of a Specialist, the Team Lead supports the daily operations of the specific work area. Under the superv
Job Source: BayhealthTotalMed Staffing
Smyrna, DE, United States
We are seeking a Hospital Patient Access Rep for an assignment in Smyrna Delaware. The Patient Access Representative performs administrative duties that may include registration and scheduling, and works closely with customers. Interacts with providers, team members, and other departments to accurately support daily operations to provide an excepti
Job Source: TotalMed StaffingBayhealth
Dover, DE, United States
Kent Campus Hospital STATUS: Full Time 72 Hours SHIFT: Days General Summary: The RN, Vascular Access Specialist is a registered nurse who has a BSN or MSN level preparation in nursing. This position provides expertise in the selection, placement, and management of vascular access devices. The RN, Vascular Access Specialist acts as a resource
Job Source: BayhealthCardinal Health
Dover
**_What Individualized Care contributes to Cardinal Health_** Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers. Individualized Care provides care that is planned to meet the particular needs o
Job Source: Cardinal HealthIntermountain Health
Dover, DE, United States
Job Description: This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountains policies and procedures. Practice Details: This is a PRN position "As Needed" As a Pre-Access Registration Specialist you need to know how to: Coordinate patient encounter utili
Job Source: Intermountain HealthIntermountain Health
Dover
**Job Description:** This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountains policies and procedures. Practice Details: This is a PRN position "As Needed" As a Pre-Access Registration Specialist you need to know how to: Coordinate patient encounter utiliz
Job Source: Intermountain HealthOption Care Health
Dover
**Extraordinary Careers. Endless Possibilities.** **With the nation’s largest home infusion provider, there is no limit to the growth of your career.** Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassi
Job Source: Option Care HealthIntermountain Health
Dover
**Job Description:** Schedules and pre-registers patients for appointments, outpatient visits, and procedures. This is a PRN position "As Needed" Shifts are Mon-Fri + Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Confirms patient information including demogra
Job Source: Intermountain HealthDover, DE, United States
Location: Kent Campus Hospital
Status: Full Time 80 Hours
Shift: Day/ Evening
General Summary:
Under the supervision of the Patient Access, Supervisor and Team Lead, the Patient Access Specialist I (PAS I) performs complete and accurate registration and admissions functions to provide information for continuity of care and revenue cycle efficiency. The PAS I is an entry level position with the responsibility to obtain and verify demographic, insurance, and eligibility information during the registration process including point of service payments. Provides payment estimates for out-of-pocket costs. In this role the PAS I is assigned to one department/location.
The PAS I must demonstrate competence in each essential duty to become eligible for the PAS II position. A minimum of one-year patient registration experience in the assigned department is required for consideration for PAS II.
Responsibilities:
1. Customer Service; meets the needs of the patient/ patient representative by using clear and respectful communication while obtaining necessary information.
2. Timely and precise completion of each registration, following all department processes and procedures. Must verify that all demographic and insurance information is accurate; utilizes Epic, payer websites or telephone for insurance verification. Obtain current copies of insurance cards and photo identification. Secures patient signatures for required forms.
3. Enter data related to procedures, tests, and diagnoses (when applicable). Determines the need for medical necessity and follows the advanced beneficiary notice process when appropriate based on pre-established guidelines.
4. Obtains and verify the accuracy of physician orders for tests and procedures to minimize risk to hospital reimbursement.
5. Identify the patient using two factor identification. Complies with EMTALA regulation when creating the quick registration account (when applicable).
6. Ensure authorizations (pre-certifications, prior authorization, referrals) are obtained prior to service, as applicable. Notify supervisor of any insurance authorization issues.
7. As appropriate, completes Medicare Secondary Payer questionnaire without errors to support compliance with CMS policies.
8. Perform point of service collections: Responsible for meeting monthly collection goals, having financial conversations with patients as it relates to their co-payments, deductibles, co-insurance, deposit amounts and outstanding balances. Documents payments/actions in the EHR and provides the patient with a payment estimate (when applicable). Follows cash drawer balancing procedures, as appropriate, reconciles payments against deposit totals.
9. Review and resolve account errors in assigned work queues.
10. Maintain qualitative and quantitative individual and team performance targets.
11. Responds to disaster and mass casualty situations in a calm and appropriate fashion. Maintains and understands the emergency management processes and procedures specific to that unit.
12. Adheres to department and system policies. Interact with co-workers, visitors, and other staff consistent with the Bayhealth values.
13. Scheduling (as applicable) - may need to schedule appointments, following procedures and protocols. Assist patients with referral needs in obtaining additional appointments with specialists, and insurance approval authorization for additional visits.
14. Patient flow (as applicable) - maintain efficient patient flow in the registration and check-in process. Accurately complete reception duties in accordance with policies.
15. All other duties as assigned within the scope and range of job responsibilities.
Required Education, Credential(s) and Experience:
Education: High School Diploma or GED
;
Credential(s): None Required
;
Experience:
Required: One (1) year in a customer service role.
Preferred: Experience in healthcare or medical office environment. Knowledge of medical terminology.
Preferred Education, Credential(s) and Experience: Education: Associate Degree
Associate Degree
Business Administration
Related field
Credential(s):
Experience:
To view a full list of all open position at Bayhealth, please visit:
https://apply.bayhealth.org/join/
Email Alert for Patient Access Specialist I jobs in Dover, DE, United States
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