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Mechanics Bank
Orinda, CA, United States
Customer Service Representative page is loaded Customer Service Representative Apply locations Orinda, California time type Full time posted on Posted 15 Days Ago job requisition id R4365 Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our Orinda Br
Job Source: Mechanics BankAdministrative Resource Options, INC.
San Francisco, CA, United States
** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO002536 Showing 1 location **Job Details** **Description** The **Customer Service Representative** provides high level customer service in a corporate environment that is professional, fast-paced and dynamic. **Essenti
Job Source: Administrative Resource Options, INC.Mercedes-Benz of San Francisco
San Francisco, CA, United States
Job Description Job Description Mercedes-Benz of San Francisco has been in the automotive industry for 60 + years. We are proud to serve the San Francisco Bay Area with a brand that is nothing but the best. Mercedes-Benz is recognized as the standard in high quality, reliability, luxury, and value. Job Summary: As a Customer Service Representativ
Job Source: Mercedes-Benz of San FranciscoBellowsservice
San Rafael, CA, United States
**Customer Service Representative** * San Rafael, CA * Full-Time * Administration * Customer Service Representative Bellows Plumbing, Heating, & Air is looking for a highly motivated, enthusiastic Customer Service Representative (CSR). Primary responsibilities include answering the phone, booking service calls, and making follow up calls to custome
Job Source: BellowsserviceCircle K Stores Inc.
San Rafael, CA, United States
Customer Service Representative page is loaded Customer Service Representative Apply locations Store 2705784 San Rafael CA posted on Posted 17 Days Ago job requisition id R392731 Store 2705784: 981 Francisco Blvd, San Rafael, California 94901 Availability - Shift/Days Flexible Avail
Job Source: Circle K Stores Inc.Mechanics Bank
Richmond, CA, United States
Customer Service Representative page is loaded Customer Service Representative Apply locations Richmond, California time type Part time posted on Posted 3 Days Ago job requisition id R4377 Mechanics Bank is currently searching for a part time Customer Service Representative to join our team at our Richmond
Job Source: Mechanics BankEastlouisvilleanimalhospital
San Francisco, CA, United States
Create change in the veterinary community Are you passionate about improving the lives of all people and pets? So are we. Become a part of our fast-growing team of like-minded veterinary professionals and make a real difference. about united veterinary care Where talented people come to grow Our team is made up of some of the best clinicians and
Job Source: EastlouisvilleanimalhospitalCommunity Choice Financial Family of Brands
San Francisco, CA, United States
Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer advoca
Job Source: Community Choice Financial Family of BrandsSan Francisco, CA, United States
Position Summary
This position is responsible for answering routine telephone inquiries in a customer-oriented Call Center operations environment by following standard scripts and procedures. Must have an ongoing knowledge of company policies/guidelines as directed by management; and must be flexible and willing to adjust to other duties of the CSC based on business needs.
Essential Duties and Responsibilities
Answers incoming calls and communicate with clients with respect, courtesy, empathetic, tactful, and professionalism.
Preforms notice quality review activities when assigned.
Researches and resolves customer issues.
Performs data entry in the Customer Relationship Management System (CRM).
Documents phone calls, emails, chats, and actions taken in the CRM
Records individual completed daily work statistics. Troubleshoots situations accurately
y, quickly, and efficiently for customers on the phone.
Maintains an above average attendance record.
Follows established standard operating procedures
Performs other tasks as assigned.
Schedule:
Monday - Thursday 6:00 am - 2:00 pm
Friday 6:00 am - 1:30 pm
Qualifications/Requirements
High school diploma or GED Certificate is required.
Prior customer service or call center experience preferred.
Outstanding verbal communication skills (phone etiquette).
Detail oriented, ability to multi-task, and highly organized.
Strong data entry and computer skills.
Proficient in typing, writing skills, grammar, and spelling
Performance Indicators
The agent must maintain an average month Call Monitoring of at least 95 points.
The agent must show a pattern of world class customer service as shown by positive feedback, supervisory observation or other documented evidence, with no instances of discourteous or unprofessional manner during the performance appraisal period.
The agent will be present, logged into the telephony phone system and ready to receive calls when schedule to be at work. Established exceptions to being ready to work are established in the workforce management (WFM) tool.
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Customer Service Representative jobs in San Francisco, CA, United States
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