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Morgan Stephens
Houston, TX, United States
A leading non-profit is seeking a Bilingual (English/Spanish) Case Manager to work within their Community Resources and Family Re-Housing Stabilization Program. This position will be a minimum of 3 months and will have the opportunity to be extended and/or convert to a permanent employee. Our client has an ever growing client base and is looking to
Job Source: Morgan StephensOctapharma Plasma
Houston, TX, United States
Determined to Increase your work/life balance and home time, your ability to learn and advance, and your impact on other's lives? We leave work at work. [So should you!] As a critical part of every Octapharma Plasma donor center, talented nurses like you work hard to enhance the lives of others with your empathy, skill, and commitment. Which
Job Source: Octapharma PlasmaCompass Group USA
Houston, TX, United States
Safety Manager - Bilingual in English / Spanish RequiredClick Here to Apply OnlineJob Description Eurest Salary:Pay Grade:15Other Forms of Compensation: As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and mo
Job Source: Compass Group USAAscensus
Houston, TX, United States
**Total Benefit Communications** (TBC), an Ascensus company, specializes in employee benefit communication and education services throughout the United States. Our highly qualified professionals help companies meet their enrollment goals efficiently and effectively, while ensuring employees understand their plan, health and wellness benefits, appre
Job Source: AscensusRugby Architectural Building Products
Houston
Job Description Job Description Rugby Architectural Building Products is a wholesale distributor of specialty building products, operating out of 30 branches throughout the United States. Our primary business is non-structural architectural grade building products sold principally to customers who create and produce end-products for the commercia
Job Source: Rugby Architectural Building ProductsYellowstone Landscape Group
Houston, TX, United States
Yellowstone Landscape is dedicated to excellence in commercial landscaping. As the largest privately-owned commercial landscaping company in the nation, we offer exciting career opportunities for Landscape Professionals across the United States. To learn more, please visit our website: www.yellowstonelandscape.com. We are seeking a Administrative
Job Source: Yellowstone Landscape GroupTom Peacock Cadillac
Houston
Job Description Job Description Answer all incoming calls and help/direct all customers that walk into the dealership Dependable, reliable and willing to go above and beyond customer expectations. Responsibilities:* Monday - Friday 8am to 5 pm Qualifications:* Bilingual - English/Spanish
Job Source: Tom Peacock CadillacThe Law Offices of Kanner & Pintaluga P A
Houston
Job Description Job Description Kanner & Pintaluga, a dynamic and rapidly growing personal injury and property damage law firm, seeks a highly motivated and passionate Litigation Paralegal to join our team in Houston, TX. POSITION SUMMARY: The Litigation Paralegal will work directly with our attorneys to assist them with ongoing cases
Job Source: The Law Offices of Kanner & Pintaluga P AHouston, TX, United States
Avetta's SaaS platform connects the world's leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in over 100 countries.
SUMMARY
The Account Manager is responsible for developing long-term relationships with a portfolio of 10-25 assigned Clients with the objective of ensuring optimum use and satisfaction with our solutions to secure continued expansion. In this role, you will represent the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met by the company. The Account Manager will be responsible for Client Renewals and, by providing feedback regarding each Client's success, will be a key voice of the Client from the Sales Team. This role will integrate with Client Implementation, Customer Success and Product Management Teams. Account Managers are the primary contact for our most important and critical Clients and are targeted with a sales and client retention quota based on metrics around Renewal, Client Expansion and Client Satisfaction. If you reside within 30 miles of an office location the role is Hybrid.
Essential Duties and Responsibilities
Develop and manage relationships with key Client stakeholders and executive sponsors within the Safety, Procurement, Finance/Risk and Legal functions at Client Site and Corporate levels
In collaboration with Client Implementation and Customer Success ensure a high level of satisfaction with our solutions and services
Create and document a strategic account plan for each assigned client
Perform remote and onsite Client Reviews, identifying opportunities for improvement satisfaction and managing subsequent engagements. Reviews can be weekly, monthly, or quarterly depending on client needs, in concert with developed strategic account plan
Communicate all new features and products to assigned clients
Demo all products and features to current and/or expansion opportunities
Identify Expansion opportunities within assigned Clients and collaborate with other Teams as appropriate to ensure growth attainment
Participate in continuous improvement of Account Management Team
Create and communicate top customer issues, assist in developing action plans to resolve
Adherence to all sales processes including accurate and timely updating of applicable systems
Track and own your Account Management Metrics, Client Satisfaction, Client Call Plans, Client Reviews, Reference Status and deliver complete Sales Forecasts
Successful achievement of assigned sales quota
Key Performance Metrics
Potential candidates for the position must meet the following performance metrics: Minimum - quarterly business reviews with each assigned client
Meet or exceed new billings assigned quota, maintain 100% pace throughout the year
Ensure 100% quota attainment on revenue retention
Be able to display all current account plans at anytime
Minimum Qualifications, Education & Experience Accountable for results and deliverables, able to work independently and proactively
Experienced in being responsible for Renewal and/or Expansion/Upsell quota and consistent proven success
2-5 years of Account Management experience in a Mid-Market software/complex sale, ideally a SaaS environment
Global experience highly preferred
Excellent negotiation and presentation skills
Excellent verbal and written communication skills
Skilled in use of Microsoft Office and Salesforce.com
This position requires extensive travel
Successful candidates will demonstrate regular and predictive attendance as a fundamental aspect of their commitment to the role and our team
Must speak Spanish and English fluently
Other Desired Traits: Excellent time management skills
Technically sound in computer skills. Familiarity with CRM applications / SalesForce.com
Problem analysis and problem-solving
Desire to put in hours required to execute on job responsibilities
Consultative/Challenger approach to Account Management
Structured organized approach
#LI-REMOTE
Email Alert for Account Manager - Bilingual Spanish/English jobs in Houston, TX, United States
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