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URBN: Business Systems Analyst

Philadelphia, PA, United States

Urban Outfitters, Inc. (“URBN”), is a leading lifestyle products and services company which operates a portfolio of global consumer brands comprised of Anthropologie, BHLDN, Free People, Terrain, Urban Outfitters and Nuuly brands and the Food and Beverage division. Urban Outfitters, Inc., is a Fortune 1000 company with $4 Billion in revenue.

Title

URBN Business Systems Analyst

Reports to

Senior Manager, Engineering Solution Delivery

Overview

The Business Systems Analyst (BSA) at URBN Inc. plays a pivotal role in the Solution Delivery group, supporting the development and delivery of omnichannel ecommerce products. Working closely with Solution Delivery Team Leads, the BSA collaborates with various teams to optimize URBN’s core platform and enterprise services, ensuring software quality, scalability, and completeness.

Responsibilities

Support 1-2 Scrum teams in technical solution design, grooming activities, and development as a Technical Product Owner in partnership with Platform Services System Analysts, Engineering Tech Leads and Enterprise Architects.

Act as a liaison between URBN’s IT Organization and Engineering Group and multiple groups within the Technology Organization, including eCommerce Platform Services, Enterprise Order Management Systems, Merchandising Systems, and Inventory Management

Support the coordination of cross-team dependencies by understanding the incremental deliveries of downstream systems and how those dependencies affect the ability of the engineering teams to complete work.

Prioritize incoming inquiries, research issues across multiple functions and systems, perform root cause analysis, and recommend solutions to resolve low to moderate complexity issues.

Assess potential risk against delivery effort when evaluating business requirements and negotiating priorities with business and technology stakeholders.

Ensure the quality of and help maintain the URBN product backlog through Atlassian’s JIRA issue and project tracking tool in partnership with Architecture and Engineering leads.

Use and apply frameworks to organize concepts, identify gaps, and communicate ideas effectively, supporting efforts to improve issue identification and resolution recommendation.

Steward the quality of URBN system architecture by advocating allocation towards technical debt, code clean-up, and test coverage during intermittent periods between feature releases.

Qualifications

3+ years of experience in IT/digital technology environment, with expertise in program/project management, data/system analysis, and technical requirements definition.

Well-rounded experience delivering integrated software solutions over complex system architecture and dependencies spanning multiple teams.

Adequate understanding of GCP (Google Cloud Platform) RESTful services, including experience with planning, integration, and delivery.

Exposure to Python programming language is advantageous.

Job Skills

Self-motivated with a desire to seek answers to questions and solutions to problems independently.

Effective communication skills, coordinating across teams in a streamlined manner.

Desire to grow knowledge base and develop subject matter expertise in ecommerce and omnichannel retail industry best practices and trends.

Ability to bridge consensus within an interdisciplinary team to ensure key decisions are made timely.

Education

Bachelor’s Degree in Information Technology, Computer Science, or equivalent experience.

Location

Philadelphia, PA (Hybrid)

Travel

No travel required

Urban Outfitters Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

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