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General Manager

Lowell, MA, United States

About Transdev : Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ Position Overview The GM Initiates, develops, and maintains a successful contract relationship with the client. The GM is onsite and reports to the Regional VP. The GM is responsible for all aspects of the business at this location. Responsibilities Handles all contractual services to include administrative functions, information systems, parts purchasing, and inventory control.

Ensures compliance of all company procedures and policies to include First Quality Management (FQM) requirements.

Ensures services are provided within budget and action plans developed and implemented to improve operational efficiencies.

Maintains company and contractual assets (vehicles, facilities, inventories, tools, and equipment).

Ensures compliance of local, state, and federal laws and regulation (EPA, OSHA, DOT, ADA, and EEOC).

Analyzes, prepares, and develops budgets and forecasts.

Negotiates operating budgets and contractual terms with customers.

Assesses resource needs, problems, and trends and plans accordingly.

Develops action plans to ensure customer retention.

Assures a safe working environment.

Provides and promotes effective communications with customers.

Provides leadership and guidance to develop location and company initiatives.

Establishes training goals and requirements for all personnel.

Satisfies client, corporate, and contractual reporting requirements, and needs.

Assists in technical sales support and develops sales leads.

Qualifications High School Diploma or equivalent is required. Bachelor’s degree in business or related field strongly preferred.

Valid driver’s license

Minimum 5 years fleet management/maintenance leadership experience. Please include resume with application for verification.

Computer literate with a good working knowledge of Microsoft Excel and Word.

Must have evidence of building solid relationships with supervisors, peers, and subordinates.

Excellent communication skills.

Demonstrated ability to build and continuously motivate highly effective teams.

Successful track record in managing budgets and/or P&L responsibility.

Ability to interface with using agencies, directors, elected officials, operators, and all levels of hourly and salaried employees, including senior management.

Must be a self-starter able to obtain successful results without supervision.

Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy.

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