VP Operations

Metairie, LA, United States

VP Operations oversees numerous critical departments including Pharmacy, Lab, Emergency Management, Security, FNS, EVS, transport, volunteers, guest services, parking. This role covers East Jefferson, lakeside and the downtown ER.

Your Everyday

Service:

- Develops and fosters collaboration between clinical departments, divisions, medical staff leadership and other affiliated services to ensure an integrated approach to providing services and fulfilling the hospital's goals and objectives.

- Monitors hospital activities to ensure that patient care and operational needs are met appropriately.

- Provides management and guidance for all assigned areas.

- Represents the administration of the hospital on medical staff and hospital committees. Attends meetings of the Board of Trustees and subcommittee of the Board, as necessary.

People:

- Oversees major workforce and resource decisions for the hospital.

- Works through the management team and medical leadership of the hospital, serving as a resource to help reduce costs, enhance revenues, achieve effective utilization regarding quality goals and objectives, while analyzing and utilizing information to develop and support management decisions.

- Communicates hospital priorities and goals.

Growth:

- Develops new business strategies to enhance market share and improve overall performance. Develops policies as appropriate communicates policies and objectives to the department heads and other administrative staff.

- Fosters systems, program development, quality, fiscal management, compliance and clinical management measures, physician relationships, outreach strategies, work culture enhancement and internal communication and consensus-building.

- Coordinates hospital-wide performance improvement initiatives.

- Creates and implements goals and objectives for assigned areas. Responsible for preparation, development and implementation of budgets for assigned areas.

Financial:

- Monitors, reviews and plans all hospital trends, statistics and financial information.

- Participates in the selection of outside vendors or independent contractors utilized for department services and participates in developing contracts.

- Develops, coordinates and monitors departmental services with associated quality assurance standards.

The Must-Haves

Minimum:

EXPERIENCE QUALIFICATIONS

10 years of healthcare administration experience in a large and complex setting with direct responsibility for cost/revenue centers, designing and implementing business plans and managing staff.

5 years of experience leading complex strategic initiatives, which impact multiple service lines and levels of leadership.

5 years of progressive responsibility in progressively responsible management position.

EDUCATION QUALIFICATIONS

Required: Bachelor's degree in business administration, Healthcare Administration or a closely related field is required

Preferred: Master's degree in business administration, Healthcare Administration or related field

LICENSES AND CERTIFICATIONS

Certification Name: To be added by LCMC Issuer:

Licensure Specialty:

Entity:

SKILLS AND ABILITIES

Expert facilitation and strong negotiation skills.

Ability to anticipate internal and external customer needs and meet expectations.

Ability to effectively work with physicians, staff and professionals in multiple settings and locations.

Well-developed planning, marketing, organizational development and business skills.

Understanding of information systems capabilities and an appreciation for the data required to make meaningful management decisions.

Strong financial and analytical skills, verbal and written communication skills, problem identification and resolution skills, decision-making ability, ability to develop and mentor multi-disciplinary management teams.

WORK SHIFT:

Days (United States of America) Your job is more than a job.

VP Operations oversees numerous critical departments including Pharmacy, Lab, Emergency Management, Security, FNS, EVS, transport, volunteers, guest services, parking. This role covers East Jefferson, lakeside and the downtown ER.

Your Everyday

Service:

- Develops and fosters collaboration between clinical departments, divisions, medical staff leadership and other affiliated services to ensure an integrated approach to providing services and fulfilling the hospital's goals and objectives.

- Monitors hospital activities to ensure that patient care and operational needs are met appropriately.

- Provides management and guidance for all assigned areas.

- Represents the administration of the hospital on medical staff and hospital committees. Attends meetings of the Board of Trustees and subcommittee of the Board, as necessary.

People:

- Oversees major workforce and resource decisions for the hospital.

- Works through the management team and medical leadership of the hospital, serving as a resource to help reduce costs, enhance revenues, achieve effective utilization regarding quality goals and objectives, while analyzing and utilizing information to develop and support management decisions.

- Communicates hospital priorities and goals.

Growth:

- Develops new business strategies to enhance market share and improve overall performance. Develops policies as appropriate communicates policies and objectives to the department heads and other administrative staff.

- Fosters systems, program development, quality, fiscal management, compliance and clinical management measures, physician relationships, outreach strategies, work culture enhancement and internal communication and consensus-building.

- Coordinates hospital-wide performance improvement initiatives.

- Creates and implements goals and objectives for assigned areas. Responsible for preparation, development and implementation of budgets for assigned areas.

Financial:

- Monitors, reviews and plans all hospital trends, statistics and financial information.

- Participates in the selection of outside vendors or independent contractors utilized for department services and participates in developing contracts.

- Develops, coordinates and monitors departmental services with associated quality assurance standards.

The Must-Haves

Minimum:

EXPERIENCE QUALIFICATIONS

10 years of healthcare administration experience in a large and complex setting with direct responsibility for cost/revenue centers, designing and implementing business plans and managing staff.

5 years of experience leading complex strategic initiatives, which impact multiple service lines and levels of leadership.

5 years of progressive responsibility in progressively responsible management position.

EDUCATION QUALIFICATIONS

Required: Bachelor's degree in business administration, Healthcare Administration or a closely related field is required

Preferred: Master's degree in business administration, Healthcare Administration or related field

LICENSES AND CERTIFICATIONS

Certification Name: To be added by LCMC Issuer:

Licensure Specialty:

Entity:

SKILLS AND ABILITIES

Expert facilitation and strong negotiation skills.

Ability to anticipate internal and external customer needs and meet expectations.

Ability to effectively work with physicians, staff and professionals in multiple settings and locations.

Well-developed planning, marketing, organizational development and business skills.

Understanding of information systems capabilities and an appreciation for the data required to make meaningful management decisions.

Strong financial and analytical skills, verbal and written communication skills, problem identification and resolution skills, decision-making ability, ability to develop and mentor multi-disciplinary management teams.

WORK SHIFT:

Days (United States of America) LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

About East Jefferson General Hospital

East Jefferson General Hospital, a landmark of LCMC Health’s incredible community of care, has been the go-to hospital for health, wellness, and one-of-a-kind care in East Jefferson Parish for over 50 years. And we’re only beginning to realize our greatest potential. Learn more about East Jefferson General Hospital and our legacy, our future, and our national recognition as a Nurse Magnet Hospital.

Your extras

Deliver healthcare with heart.

Give people a reason to smile.

Put a little love in your work.

Be honest and real, but with compassion.

Bring some lagniappe into everything you do.

Forget one-size-fits-all, think one-of-a-kind care.

See opportunities, not problems – it’s all about perspective.

Cheerlead ideas, differences, and each other.

Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities.  LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.

2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.

3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.

4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

About Us About LCMC Health One-of-a-kind care comes from one-of-a-kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond.

If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let’s make every day extraordinary, together.

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