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Datacenter Operations Technician

Memphis, TN, United States

Title: Datacenter Operations Technician

Location: Ashburn, VA

Duration: 6+ mos

SUMMARY:

We are currently looking for an experienced, customer focused, energetic & detail-oriented individual to join our client's evolving Data Center (DC) Operations Team. DC Operations technician is a crucial role in our day to day DC operations contributing towards stability & uptime of the DC environment,. This is a front line responder role for any hands-on requirement in the data center supporting assets hosted by various teams within the company.

RESPONSIBILITIES: Perform hardware rack & stack and OS installs

Provision layer 1 network connection and perform basic level testing to confirm first hop connectivity

Help maintain safe working environment by implementing industry standards - to the greatest extent possible - for new deployments and retrofits.

Supporting power distribution and ensuring proper cooling of IT Infrastructure equipment.

Cabling of high performance networks, while ensuring proper cable management and maintaining airflow.

Able to perform intermediate level remote hands role in troubleshooting of hardware, OS & network issues

Coordinate vendor visits for project & part replacements

Track & maintain logs for hardware arrival & dispatch in/out of the data center

Label & document data center assets in a centralized location and keep it up to date

Keep track of rack level space & power utilization and capture data in a centralized location

Perform daily visible inspection and proactively inform issues to the relevant asset owners

Responsible for managing hot spares for all production hosts & services

Responsible for managing stock of basic day to day use assets like cables, connectors, labels, cables ties etc..

Help maintain hardware warranty and support level agreements for production hardware

Responsible for creating and maintaining detailed and comprehensive documentation and diagrams.

QUALIFICATIONS: 2-3 years of experience working in a complex mission critical data center environment

Proven self-starter

Experience managing hardware install, troubleshooting & parts replacement tasks

Should have intermediate level knowledge of networking concepts, topology & protocols

Should have experience in creating & maintaining setup diagrams, system hand-over, inventory & spares management documentation

Should have intermediate level system admin skills in managing Windows & Linux systems

Regularly lift and or move items up to 40 pounds and participate in group lifts for heavier items

Push or pull heavy objects into position

Work in a noisy environment

Available for off-hour & weekend maintenance activities.

Apply

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