Datacenter Operations Technician
Memphis, TN, United States
Title: Datacenter Operations Technician
Location: Ashburn, VA
Duration: 6+ mos
SUMMARY:
We are currently looking for an experienced, customer focused, energetic & detail-oriented individual to join our client's evolving Data Center (DC) Operations Team. DC Operations technician is a crucial role in our day to day DC operations contributing towards stability & uptime of the DC environment,. This is a front line responder role for any hands-on requirement in the data center supporting assets hosted by various teams within the company.
RESPONSIBILITIES: Perform hardware rack & stack and OS installs
Provision layer 1 network connection and perform basic level testing to confirm first hop connectivity
Help maintain safe working environment by implementing industry standards - to the greatest extent possible - for new deployments and retrofits.
Supporting power distribution and ensuring proper cooling of IT Infrastructure equipment.
Cabling of high performance networks, while ensuring proper cable management and maintaining airflow.
Able to perform intermediate level remote hands role in troubleshooting of hardware, OS & network issues
Coordinate vendor visits for project & part replacements
Track & maintain logs for hardware arrival & dispatch in/out of the data center
Label & document data center assets in a centralized location and keep it up to date
Keep track of rack level space & power utilization and capture data in a centralized location
Perform daily visible inspection and proactively inform issues to the relevant asset owners
Responsible for managing hot spares for all production hosts & services
Responsible for managing stock of basic day to day use assets like cables, connectors, labels, cables ties etc..
Help maintain hardware warranty and support level agreements for production hardware
Responsible for creating and maintaining detailed and comprehensive documentation and diagrams.
QUALIFICATIONS: 2-3 years of experience working in a complex mission critical data center environment
Proven self-starter
Experience managing hardware install, troubleshooting & parts replacement tasks
Should have intermediate level knowledge of networking concepts, topology & protocols
Should have experience in creating & maintaining setup diagrams, system hand-over, inventory & spares management documentation
Should have intermediate level system admin skills in managing Windows & Linux systems
Regularly lift and or move items up to 40 pounds and participate in group lifts for heavier items
Push or pull heavy objects into position
Work in a noisy environment
Available for off-hour & weekend maintenance activities.