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Senior Infrastructure Engineer

Chicago, IL, United States

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

The Senior Infrastructure Engineer will be responsible for designing, implementing, and maintaining our complex physical and cloud-based infrastructure to ensure it operates efficiently, securely, and reliably. The ideal candidate will possess a strong background in infrastructure, networking, and cloud technologies with a strong attention to detail. This individual will work with business leaders, managed services personnel and customers to create scalable and secure technology solutions across the enterprise.  Responsibilities Collaborate with the security and architecture functions to design and plan solutions that are secure and scalable

Lead the deployment and configuration of infrastructure components, including servers, storage, networking, and cloud resources

Develop and maintain automation scripts and tools to streamline infrastructure provisioning and management

Recommend and implement security best practices to safeguard company data

Monitor ongoing system performance and make recommendations for improvements to enhance efficiency and reliability

Evaluate usage patterns to forecast resource needs for scalability and cost-effectiveness

Participate in incident management and resolution activities, collaborating with other IT and business resources to minimize downtime and service disruption

Maintain detailed documentation of infrastructure configurations, procedures, and troubleshooting guides

Collaborate with cross-functional teams, including security, software development, and support, to deliver integrated solutions

Manage relationships with technology vendors and evaluate new solutions and technologies for adoption

Qualifications Bachelor’s degree or equivalent experience

10 or more years of experience in Technology

Strong experience with cloud platforms like AWS, Azure, or GCP

In-depth knowledge of networking protocols and technologies

Familiarity with virtualization and containerization technologies (e.g., VMware, Docker, Kubernetes)

Excellent problem-solving and troubleshooting skills

Strong communication and interpersonal skills

Highly organized and ability to work independently

Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect) are a plus

Success Characteristics Commitment to confidentiality and ethical integrity

Analytical, relationship builder, advocate, diplomacy, self-starter, planning and organization skills

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

We understand that you have a life outside of work. That’s why we offer paid time off, paid company holidays, and a great benefits program including maternity/paternity leave and much more!

Please note that although some job posting are indicated as remote, it is solely for the purpose of the posting. It is company policy for employees within thirty miles of an office to be in-office at least 2 days per week.

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