Senior Infrastructure Engineer
Chicago, IL, United States
WiseTech Global is a world-leading software company building software for the global logistics industry. We are united in our mission to create breakthrough products that enable and empower those who own and operate the supply chains of the world. Our software products are relied upon by the top 25 freight-forwarding companies globally as well as over 18,000 other logistics businesses.
At WiseTech, we operate a hybrid environment, and for this role, we are seeking a Senior Infrastructure Engineer, experienced with a range of environments, both physical and virtual. Day-to-day, this role will involve installing, configuring, and maintaining our infrastructure and tenant environments including responding to faults at hardware and software levels, as well as analysing and monitoring our systems. Whilst our teams work in a hybrid methodology, our data centre is based in Chicago therefore suitable candidates should live within a commutable radius of the data centre.
Key Responsibilities: Senior technical resource for the Infrastructure team
Responsible for ensuring smooth running of the global server and network environments
Oversee and coordinate, maintenance and support of the server, storage and networking equipment, and action where needed
Be the escalation point and senior technical resource for any systems related issues and projects
Perform on-site and remote technical support and system administration of various server architecture, and networking architecture
Oversee the monitoring of systems health and handle alerts related to hardware
Document environment and systems as they are maintained and deployed
Assist in the planning, design, documentation, and implementation of various projects to include servers, network equipment, and software applications.
Contribute to technical strategy, policy and procedures.
The ideal candidate will have the following essential skills: Minimum 5 years in a similar role, with minimum of 2 years as a senior resource or team leader
Experience working with server and storage hardware (rack mount servers, SAN, etc)
Networking skills in administering and maintaining switches, routers and firewalls
Deep understanding of switching and routing protocols (TCP/IP, BGP, RIP, OSPF, GLBP, HSRP, etc)
Windows Server administration (2012R2 and later)
Active Directory configuration and administration
Exchange Server administration
Hyper-V, VMware and KVM administration
SQL Server installation and configuration
Desired Skills: Cisco CCNA/CCNP certification or equivalent experience highly regarded
MS System Center suite
Linux containers and virtualisation skills
Scripting and programming skills will be highly regarded
Cloud technologies and experience with multiple platforms
Before you Apply From time to time, WiseTech Global may use external service providers to assist us with assessing applications, including background checks, on our behalf. Accordingly, by applying for this role and providing your personal information to WiseTech Global, you consent to WiseTech Global providing this information to our external service providers who are required to treat such information with strict confidentiality in line with privacy and data protection laws and regulations
We are a global team of passionate people enabling and empowering the supply chains of the world.
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