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VCA Animal Hospitals
Jacksonville, FL, United States
**VCA Briarcliff Animal Hospital** is hiring **a Client Service Representative** to join our team! **About Us** At VCA Briarcliff Animal Hospital we are a small animal general practice and are AAHA accreditation. We offer boarding and bath services. This position ranges from $15 - $16 / hour. **Why VCA** At VCA, we are committed to equity, inclusio
Job Source: VCA Animal HospitalsCrawford & Company
Jacksonville, FL, United States
Excellence In Everything We Touch Position Summary *Now Hiring Customer Service Representatives!** Do you enjoy engaging with customers while providing impeccable customer service? If so, join our dynamic team located in Jacksonville, Florida ! + Great Work Life Balance! + Employee Discounts! + Fun Work Environment! We look forward to meeting and w
Job Source: Crawford & CompanyU-Haul
Jacksonville, FL, United States
Location: 6100 Blanding Blvd, Jacksonville, Florida 32244 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul comp
Job Source: U-HaulSam's Club
Orange Park, FL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSheltair Aviation
Jacksonville, FL, United States
** Customer Service Representative** **Job Category****:** Operations **Requisition Number****:** CUSTO001629 Showing 1 location **Job Details** **Description** We at Sheltair are committed to excellence a philosophy that can be seen in everything we do. Because of our heritage in the construction and aviation industry, we understand the importance
Job Source: Sheltair AviationMcKesson Cork
Jacksonville, FL, United States
Effective Date: February 22, 2017 . **Your Consent** *Google Analytics* We may use Google Analytics to measure how you interact with our website in order to improve the user experience. To learn more about Google Analytics privacy practices and opt-out, click . *Google Analytics for Remarketing* and based on your past visits to our website. We may
Job Source: McKesson CorkGovernment Brands, LLC
Jacksonville, FL, United States
Responsible for taking inbound calls from patients for the Medical Marijuana Card Program (MMCP) and process work as it relates to calls and other assigned duties. What you Will Do:- Responsible for answering an average 70 - 100 inbound phone calls d Customer Service Representative, Customer Service, Representative, Technology, Retail
Job Source: Government Brands, LLCAscendo Resources
Jacksonville, FL, United States
We are looking for a Customer Service Representative to join our team and become an integral part of our dynamic organization. Job Overview: As a Customer Service Representative, you will play a crucial role in building and maintaining long-term relationships with our company's distributors. Acting as the primary interface for various stakeholders,
Job Source: Ascendo ResourcesJacksonville, FL, United States
Requisition ID: 850316
Position: Full-Time
Total Rewards: Benefits/Incentive Information
EssilorLuxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.
In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.
EssilorLuxottica's Wholesale teams deliver the highest quality frames, best-in-class expertise and a deep understanding of products and markets to support our customers and fuel their businesses all over North America.
GENERAL FUNCTION
The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to keep customers satisfied and retain business.
MAJOR DUTIES AND RESPONSIBILITIES
Answers incoming calls and processes orders.
Resolves customer complaints, troubleshoots issues to determine best path for resolution.
Correctly documents customer interactions and tracks call types.
Maintains support service levels and upholds Luxottica's Customer Service standards.
Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
Takes inbound phone calls for up-to 90% of assigned shift.
Performs all other duties as assigned.
BASIC QUALIFICATIONS High school diploma
1+ year(s) of experience working in customer service, hospitality or call center environment
Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice
Strong verbal and written communication skills
Demonstrated listening and comprehension skills
A clear team player with strong interpersonal skills
Ability to maintain composure when dealing with difficult customer situations
Excellent time management skills - must be able to prioritize tasks efficiently
Strong PC skills including MS Office; Word and Excel
Ability to navigate information systems and internet
PREFERRED QUALIFICATIONS Higher education degree
Previous experience using SAP
Previous experience in the optical industry, full knowledge of Luxottica's optical products and a strong command of the industry language
Bilingual Spanish or French
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 ( (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [email protected].
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Email Alert for Customer Service Representative jobs in Jacksonville, FL, United States
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