ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
LogicMonitor Inc.
Austin, TX, United States
**Program Manager, Customer Experience** **Technical Support, Austin, TX, Santa Barbara, CA** LogicMonitor is the leading SaaS-based performance monitoring platform for enterprise IT. We love going to work and think you should, too. **We are customer-obsessed, work as one team, and strive to be better every day**. These are our core values. So it'
Job Source: LogicMonitor Inc.Blue Apron
Austin, TX, United States
**Customer Experience Operations Manager** Customer Experience - Austin, 3300 N. Interstate 35, Austin, Texas, United States of America Req #120 Thursday, December 23, 2021 **THIS IS BLUE APRON** Chefs around the world wear blue aprons when learning to cook, and for us it has become a symbol of lifelong learning. Our highly motivated group
Job Source: Blue ApronThe Michael's Companies
Austin, TX, United States
Retail Customer Experience Manager page is loaded Retail Customer Experience Manager Apply locations Austin-3201 Bee Caves Rd Ste 112 time type Full time posted on Posted 7 Days Ago job requisition id R00241241 Store - AUS-WESTLAKE, TXDeliver a customer centric shopping experience by managing and
Job Source: The Michael's CompaniesMichaels Stores, Inc.
Austin, TX, United States
Store - AUS-WESTLAKE, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard O
Job Source: Michaels Stores, Inc.Blue Apron
Austin, TX, United States
**Senior Manager Operations- Customer Experience** at Blue Apron Austin, TX The Senior Manager of Operations (CX) will work closely with the Director, developing and executing strategic initiatives which will build the best-in-class experience for our customers. The ideal candidate will be a sharp multidimensional leader who excels in a colla
Job Source: Blue ApronCap Metro
Austin, TX, United States
WHO WE'RE LOOKING FOR The Program Manager, Employee Experience reports directly to the Director, People Strategy. This role will be responsible for contributing expertise to development initiatives, evaluating business structures, advising management on the allocation of personnel and resources, and performance management initiatives. The position
Job Source: Cap MetroPinnacle Group, Inc.
austin, tx
Job Description Looking for a strong and experienced EPM to closely work with the Retail Engineering team in Austin, TX. 5+ years experience in project management Detailed understanding of the SDLC Customer Systems, Point-of-Sale experience desired. An outstanding body of work demonstrating delivery of a wide variety of software solutions Experi
Job Source: Pinnacle Group, Inc.Five Below
Austin, TX, United States
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they'll
Job Source: Five BelowAustin, TX, United States
**Retail Operations Customer Experience Program Manager**
at YETI Coolers Austin, Texas At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, youll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, youll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD.
YETI is actively seeking a Retail Operations Customer Experience Program Manager to support the execution of YETIs retail strategy. The primary responsibility of the Retail Operations Customer Experience Program Manager is to optimize every touchpoint within the retail customer experience. This role creates and implements the foundation for building customers for life. This customer centric individual sets the standard for the overall brand experience by establishing consistency across the portfolio. They will act as the liaison between multiple cross-functional partners, and store experience teams. A key function of the role is to capture and measure customer insights; study KPI results and sales data to identify opportunities that exist in the business to provide solutions that will improve customer interactions, operational processes, practices, and procedures that ultimately create a frictionless shopping experience in store.
This role is located in Austin, TX.
**Responsibilities:**
* Inspire the Team: Create exciting contests and recognition programs that are inspirational and motivational to keep the team and our customers at the core of what we do
* Store Events: Work cross functionally to provide programing and governance to all in store launches and events
* Communication: Act as a liaison between HQ and our retail store teams by synthesizing and sharing feedback, creating resources, updating our internal communication tools, and creating field facing communications
* Operations: Participate in providing solutions to standardize processes that support in the field retail teams who set the bar for a premium customer experience in store
* Relationship Building: Work harmoniously with cross-functional partners, retail teams and external vendors to streamline processes and promote efficiency
* Tools and Guides: Build various tools and guides that support the customer experience and build operational efficiency in retail stores
* Professional Conduct: Models behavior that respects the background, experience, and cultural differences of others while upholding the integrity and values of the brand. Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others
**Qualifications and Attributes:**
* Associate Degree (AA) or equivalent from two-year college or technical school required or equivalent experience, Bachelors degree preferred
* At least 2 years of experience in a retail, hospitality or customer service role
* Proven ability to drive Key Performance
* Excellent verbal and written skills and the ability to build strong cross-functional and team relationships
* Excellent decision-making ability in a fast-paced environment
* Detail-oriented and excellent organization skills
* Proficient computer skills including word processing, spreadsheets and software programs
**YETI is proud to be an Equal Opportunity Employer.**
#LI-EC1
Location (City) * Any offer of employment with YETI is contingent on a successful criminal background check and successful reference checks. Please indicate below if you can meet these hiring requirements. *
**Voluntary Demographic Questions** ****U.S. Equal Opportunity Employment Information (Completion is voluntary)****
Individuals seeking employment at YETI are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. This data collection is also requested to reflect our inclusive values at YETI.
Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
Please choose the self-expression that best fits you. I identify my gender as:
Male
Female
Gender Neutral
Gender Non-Binary
I don't wish to answer
I identify my race as:
Asian
Black or African American
Hispanic or Latino
Two or more races
Unspecified
White
I don't wish to answer
I identify my disability status as:
Yes, I have a disability, or have a history/record of having a disability
No, I don't I have a disability, or have a history/record of having a disability
I don't wish to answer
I identify my veteran status as:
I am not a protected veteran
I identify as one or more of the classifications of a protected veteran
I don't wish to answer
#J-18808-Ljbffr
Retail Operations Customer Experience Program Manager jobs in Austin, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.