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Vivalon
San Rafael, CA, United States
Job Type Full-time Description Join the dynamic team at Vivalon as we continue to grow in Northern California! Vivalon is a Marin-based non-profit serving the community for 70 years and has been recognized 8 times as a "Best Place's to Work in the North Bay." We are looking for an Information Systems Specialist. Under general direction, the Inf
Job Source: VivalonCounty of Alameda
Oakland, CA, United States
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within th
Job Source: County of AlamedaCity of Oakland, CA
Oakland, CA, United States
Salary : $118,159.32 - $145,059.60 Annually Location : Oakland, CA Job Type: Full Time Civil Service Remote Employment: Flexible/Hybrid Job Number: 24-AP241-05 Department: Information Technology Department Opening Date: 06/03/2024 Closing Date: 6/30/2024 11:59 PM Pacific FLSA: Non-Exempt Bargaining Unit: TW1 The Position The Ci
Job Source: City of Oakland, CACity of Oakland
Oakland, CA, United States
Salary : $118,159.32 - $145,059.60 Annually Location : Oakland, CA Job Type: Full Time Civil Service Remote Employment: Flexible/Hybrid Job Number: 24-AP241-05 Department: Information Technology Department Opening Date: 06/03/2024 Closing Date: 6/30/2024 11:59 PM Pacific FLSA: Non-Exempt Bargaining Unit: TW1 The Position The Ci
Job Source: City of OaklandCity of Oakland
Oakland, CA, United States
The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of th
Job Source: City of OaklandAlameda County
Oakland, CA, United States
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County.\rReinstatement: \rPursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within t
Job Source: Alameda CountyUniversity of California - Riverside
Oakland, CA, United States
The School of Education (SOE) at the University of California Riverside (UCR) is committed to its mission to advance equitable educational systems and practices which are driven by core values of equity, evidence, excellence, community, critical thinking, and compassion. Located in the Inland empire, a racially and economically diverse region on Tr
Job Source: University of California - RiversideUnited States Coast Guard
Petaluma, CA, United States
Are You... Interested in computers, networks, or technology? A go-to electronics fixer for friends or family? Excited to solve challenging technical problems? Interested in a STEM career? Skills You'll Learn Network infrastructure Telephone systems Computers Training You'll Get ITs receive a 28-week rating course in Petaluma, CA, with inst
Job Source: United States Coast GuardSan Rafael, CA, United States
Job Type
Full-time
Description
Join the dynamic team at Vivalon as we continue to grow in Northern California! Vivalon is a Marin-based non-profit serving the community for 70 years and has been recognized 8 times as a "Best Place's to Work in the North Bay."
We are looking for an Information Systems Specialist. Under general direction, the Information Systems Specialist supports organization-wide systems infrastructure for the organization. The Specialist will also provide troubleshooting and general IT support for users across the organization, including assistance with new staff workstation set-ups, equipment malfunctions and replacements, software problems, upgrades, etc. Additional areas of responsibility include coordination of IT services with support vendors, data collection, reporting & analysis, as well as sourcing for a variety of equipment and software needs.
Essential Functions:
Serve as one of the day-to-day liaisons with the IT support vendor (Alternative Technology), including monitoring ticket response and completion.
Solicit IT needs from staff and set priorities weekly in conjunction with the supervisor and other IT support staff.
Maintain a document for tracking current and outstanding IT needs.
Provide troubleshooting and general support for IT issues that are urgent (impacts current operations) or can be resolved quickly (15-30 mins) including workstations, servers, and networking equipment. Not urgent or more lengthy solutions are currently referred to the IT, support vendor.
Oversee and serve as internal subject matter expert for the organization-wide phone system, also managed by the IT support vendor.
Serve as liaison with outside vendors; arrange for technical support and user training as necessary and appropriate.
Initiate and support internal software program upgrades.
Research new equipment and technology for existing and emerging needs.
Stay current with industry changes and improvements in hardware and software applications.
Provide sourcing for a variety of equipment and software needs including different GPS units, cellular phones, cellular phone boosters, tablets, printers, copiers, etc.
In conjunction with the management team, research, plan, and/or implement technology solutions to enhance the organization's operational needs and cost-effectiveness.
Coordinate, review, and participate with technical and professional staff in data collection and analyses to achieve operational effectiveness.
Qualifications:
Knowledge of industry-specific software programs is desired.
High level of experience with MS Windows, Word, Excel, PowerPoint, SharePoint, OneDrive, and Outlook, as well as database experience.
Strong analytic skills and the ability to convert data into useful information for decision-making and reporting purposes.
Ability to work independently, troubleshoot and follow through on solutions.
Excellent communication and leadership skills.
Well organized and able to handle multiple deadlines.
Able to ensure compliance with federal, state, and local regulations, as well as internal policies and procedures.
Able to apply good judgment in a fast-paced and quickly-changing environment, managing multiple tasks and coordinating with various individuals while maintaining a high standard of accuracy.
Demonstrated ability to establish and maintain positive relationships with clients, coworkers, and the public.
Ability to work on-site in San Rafael 5 days/week.
BA or BS degree in a business-related field is preferred.
Compensation and Benefits:
$26-$35 per hour (depending on experience).
We offer a comprehensive benefits package that includes medical, dental, vision, chiropractic, life, retirement, paid time off and holidays, and more.
Vivalon is an equal opportunity employer and actively encourages applicants from diverse backgrounds to apply. We do not discriminate on the basis of age, race, gender, sexual and or ethnic identity, or any other consideration made unlawful by federal, state, or local laws.
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Email Alert for Information Systems Specialist jobs in San Rafael, CA, United States
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