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Pennant Solutions Group
Columbia
Job Description Job Description Pennant Solutions Group is hiring for an entry level helpdesk technician in the Columbia, MD area. Candidates must have a TS/SCI Clearance with Full Scope Polygraph. The accepted candidate will be providing technical support and troubleshooting to network, desktop and systems/servers. They will be applying basic
Job Source: Pennant Solutions GroupGo intellects Inc
Washington, DC, United States
Benefits: Competitive salary Resolve technical issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreements ii. Adhere to all Enterprise-wide security policies related to security and integrity of Districtowned Resources iii. Provide assistance with installation, operation, and maintenance of District-o
Job Source: Go intellects IncDevelopment InfoStructure
Arlington
Job Description Job Description Development InfoStructure LLC., ( DEVIS) provides exceptional DevSecOps integration in our agile software development and embedded software solutions, combined with comprehensive IT management and consulting services to our federal, state, and local governments. The outcomes of our research and development, pr
Job Source: Development InfoStructureU.S. Courts
Washington, DC, United States
The IT Help Desk Specialist provides first tier help desk support for end users of the Court of Appeals and appellate offices. The position also provides technical support installing and configuring IT hardware (such as PCs, laptops, printers, and mobile devices) and software programs (such as Microsoft Office 365 applications, Adobe Acrobat, and n
Job Source: U.S. CourtsASP Web Solutions
Washington
Job Description Job Description Title: CRM Helpdesk Location: Washington, DC- on the job training will be held in Fairfax,VA Duration: On going/ Long-term Job Description: ASP seeks a CRM Business Systems Analyst to support the Digital Solution program. The selected candidate will have the ability to assist customers with Customer Relationship M
Job Source: ASP Web SolutionsAHU Technologies Inc
Washington, DC, United States
Role : Helpdesk Specialist Client : DC Governement Location : Washington, DC Job Description : Responsibilities: Responds to and diagnoses problems through discussion with users. Ensures a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps. Supervises operati
Job Source: AHU Technologies IncSekon
Rockville
Job Description Job Description Salary: SeK ON is seeking a Helpdesk Specialist to support NIH NIDDK IT Services. The Helpdesk Specialist serves as the Tier 2 and 3 Support for the NIDDK computer user community. With over 25 years of experience, SeK ON specializes in providing large-scale health IT programs in support of federal governme
Job Source: SekonU.S. Courts
Washington
Summary The IT Help Desk Specialist provides first tier help desk support for end users of the Court of Appeals and appellate offices. The position also provides technical support installing and configuring IT hardware (such as PCs, laptops, printers, and mobile devices) and software programs (such as Microsoft Office 365 applications, Adobe Acroba
Job Source: U.S. CourtsHyattsville, MD, United States
Day to Day Responsibilities:
Provide outstanding customer support assistance via phone and email in Windows 10
Take incoming customer requests over the telephone, log calls into the ticket tracking system and resolve the technical issues in a timely manner.
Meet SLAs in a high volume call center environment.
Utilize solid MS Office 365 Outlook
Provide extensive support to remote customers utilizing Citrix and troubleshooting remote access problems effectively.
Perform some network administration tasks, including creating new users, assigning rights, resetting passwords in Active Directory, etc.
Troubleshoot desktops, laptops, tablets, and mobile devices - Android, iPhone or iOS devices
Email Alert for Helpdesk jobs in Hyattsville, MD, United States
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