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Chenega Corporation
Fort Belvoir, VA, United States
Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist – Seniorwill provide end-user desktop support services for approved desktop applications and Host Based Security System Services. Duties and Re
Job Source: Chenega CorporationSekon
Rockville
Job Description Job Description Salary: SeK ON is seeking a Helpdesk Specialist to support NIH NIDDK IT Services. The Helpdesk Specialist serves as the Tier 2 and 3 Support for the NIDDK computer user community. With over 25 years of experience, SeK ON specializes in providing large-scale health IT programs in support of federal governme
Job Source: SekonSeKON
Rockville, MD, United States
SeKON is seeking a Helpdesk Specialist to support NIH NIDDK IT Services. The Helpdesk Specialist serves as the Tier 2 and 3 Support for the NIDDK computer user community. With over 25 years of experience, SeKON specializes in providing large-scale health IT programs in support of federal government customers including the Centers for Disease Contr
Job Source: SeKONU.S. Army Cyber Command
Fort Meade
Summary About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is with the 7th Signal Command
Job Source: U.S. Army Cyber CommandU.S. Army Cyber Command
Fort Meade, MD, United States
Summary About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is with the 7th Signal Command
Job Source: U.S. Army Cyber CommandAiriam
Gaithersburg, MD, United States
Job Title: Senior IT Service Desk Technician - Level 2 Support Specialist Job Summary: Join an innovative team as a Senior IT Service Desk Technician, providing elevated Level 2 support to resolve client issues and service tickets efficiently. You'll play a crucial role in triaging, prioritizing, and resolving technical challenges, contributing t
Job Source: AiriamAiriam
Gaithersburg
Job Description Job Description Job Title: Senior IT Service Desk Technician - Level 2 Support Specialist Job Summary: Join an innovative team as a Senior IT Service Desk Technician, providing elevated Level 2 support to resolve client issues and service tickets efficiently. You'll play a crucial role in triaging, prioritizing, and resolving t
Job Source: AiriamJustice, Bureau of Prisons/Federal Prison System
Washington, DC, United States
Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Our highly-skilled, diverse, and innovative workforce creates a strong foundation of safety and security. Through the principles of humanity and normalcy, we develop good neighbo
Job Source: Justice, Bureau of Prisons/Federal Prison SystemWashington, DC, United States
The IT Help Desk Specialist provides first tier help desk support for end users of the Court of Appeals and appellate offices. The position also provides technical support installing and configuring IT hardware (such as PCs, laptops, printers, and mobile devices) and software programs (such as Microsoft Office 365 applications, Adobe Acrobat, and nationally and locally developed systems).
$66,197 - $107,614/year
The IT Help Desk Specialist provides first tier help desk support for end users of the Court of Appeals and appellate offices. The position also provides technical support installing and configuring IT hardware (such as PCs, laptops, printers, and mobile devices) and software programs (such as Microsoft Office 365 applications, Adobe Acrobat, and nationally and locally developed systems).
Salary $66,197 - $107,614/year
Conditions of Employment Applicants must be a United States citizen or eligible to work in the United States. Employees of the federal courts are excepted service appointments. Excepted service appointments are "At-Will" and may be terminated with or without good cause by the Court. The candidate selected for the position will be hired provisionally pending the results of a background investigation. Direct deposit of pay is required.
Qualifications Candidates must show experience that demonstrates the ability to: (1) understand the theories, principles, practices and usage of IT hardware and software; (2) perform hardware and software maintenance and troubleshooting; (3) effectively communicate with others both verbally and in writing; (4) show attention to detail, organizational skills, and the ability to manage multiple tasks; and (5) be flexible, work well under pressure, maintain a positive attitude, and meet deadlines. Duties The IT Help Desk Specialist performs routine to moderately complex troubleshooting of hardware and software systems and assists with inventory control. This full-time position is located in Washington, D.C. Some work may be done remotely.
Education Candidates must have a high school diploma or equivalent. A bachelor's degree is preferred. Must have at least two years of specialized experience that demonstrates the possession of the skills required to perform the duties of the position. Preferred experience includes supporting Microsoft Office 365 applications, virtual desktops, and mobile devices. Other Information The Circuit Executive's Office is an Equal Opportunity Employer. The successful applicant will be subject to mandatory electronic transfer of funds for payment of net pay. The United States Courthouse is a smoke-free building.
Required Documents Please read the "How to Apply" section.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply Email a cover letter and resume as a single PDF document to [email protected] . Only those candidates who will be interviewed will be contacted. The position is open until filled. The first cut-off date for review of applications is July 12, 2024.
Benefits Review our benefits
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Email Alert for IT HelpDesk Specialist jobs in Washington, DC, United States
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