Client Care Specialist

Phoenix, AZ, United States

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Client Care Specialist

Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

Job Summary

The Community Bridges, Inc. (CBI) Client Stabilization Specialist is a shelter or temporary lodging site-based position with a primary role of working with individuals and families who are experiencing homelessness. The position will ensure individuals or families who are entering shelter or temporary lodging are stabilized. The position will conduct intakes into HMIS, provide education on the rules and responsibilities, resources, and provide overall orientation while in shelter or temporary lodging, The position is responsible for face-to-face visits, perimeter walks, and the escalation of issues impacting the stabilization of individuals or families in shelter or temporary lodging. Client Care Specialists will ensure communication with leadership and Client Care Coordinators on program violations to ensure issues are addressed so individuals or families can stabilize. The Client Care Specialist will communicate with leadership any identified needs of individuals who present with complex substance use, mental health, housing, and medical care needs to ensure the proper coordination of services. The CBI Client Stabilization Specialist is responsible for completing data entry into established data system, including, violations, end of shift notes, and room checks. The position is also responsible for identifying the need for completion of a housing prioritization assessment for all individuals.

Skills/Requirements

Highschool diploma or GED is required.

Minimum of six months of recovery from substance use and/or mental health disorders required.

1-3 years of full-time health care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred.

CBI Offers an excellent benefits package! Generous PTO accrual ( 5 weeks! ),

Medical, Dental, Vision, Disability, Life, Supplemental plans

Hospital indemnity/ Critical Illness,

Pet Insurance,

Dependent Care Savings, Health Care Savings,

401K with employer match - 100% vested upon enrollment,

Wellness programs,

Tuition Reimbursement and Scholarship Programs, incentives, and more!

Very Competitive pay rates

CBI is growing and expanding our services! We are experience tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field.

*For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! *

CBI Values your Career and have lots of growth opportunities!

Our team is supported by strong and competent leadership. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees! We are looking for driven and compassionate individual's that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.

We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits!

Our Facilities.

Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a "no wrong door" treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

CBI Offers an excellent benefits package! Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more!

For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

Other details Pay Type Hourly

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