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Sam's Club
Camby, IN, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubOne Hour Heating and Air Conditioning
Indianapolis, IN, United States
Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Training & development Vision insurance We are seeking an energetic Customer Service Representative . Responsibilities: Makes outbound calls to current customers and schedules their yearly maintenances. Takes inbound calls Makes every effort to compr
Job Source: One Hour Heating and Air ConditioningMays Chemical Company, Inc.
Indianapolis, IN, United States
**Mays** is seeking a **Customer Service Representative** in **Indianapolis, IN** . The selected candidate will report directly to the Customer Service Manager. The candidate will be responsible for managing and processing customer orders, locating product, entering purchase orders, performing administrative duties, verifying product specification
Job Source: Mays Chemical Company, Inc.FedEx SupplyChain
Mooresville, IN, United States
MOORESVILLE INDIANA 1st Shift Monday-Thursday 6:00 a-4:30 p $20.50 per hour About FedEx Supply Chain FedEx Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the third-party logistics industry offering a diverse service portfolio t Customer Service Representative, Customer Service, Continuous Improvement, Representative, Supply C
Job Source: FedEx SupplyChainCaliber Collision Centers
Fishers, IN, United States
Service Center Fishers - Technology Ln JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center an
Job Source: Caliber Collision CentersPSG Global Solutions Careers
Indianapolis, IN, United States
Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Customer Service Representative , working in Financial Services industry in Indianapolis, Indiana, United States . Be responsible for servicing retirement accounts + business partners (CSS + Advisor Services
Job Source: PSG Global Solutions CareersMutual of Omaha Mortgage
Indianapolis, IN, United States
Customer Service Representative Mutual of Omaha Mortgage $14 an hour + bonus Vision, Medical, Dental, Life Insurance, Retirement Full-Time Job Summary At Mutual of Omaha Mortgage, we rely on knowledgeable professionals to interact with our valued customers who have expressed interest in our products and services. We're looking for highly skil
Job Source: Mutual of Omaha MortgageSitel
Fishers, IN, United States
**Become a Customer Service Expert** As a Customer Service Representative you will deliver great experiences every day for some of the worlds best-known brands. Not only do you get to be part of an organization that encourages every team member to **Learn, Lead & Grow,** you get major perks and discounts too. ****We are looking for people who:****
Job Source: SitelIndianapolis, IN, United States
Stage Picture:
brenntag_other_2.jpg
JobTitle:
Customer Service Representative
Location:
Henderson/Kentucky/USA
Employment Type:
Employee
Customer Service Representative
Our team in Henderson currently has an opening for a Customer Service Representative
YOUR ROLE & RESPONSIBILITIES
Job Summary:
TheCustomer Service Representative is a key member of the Customer's Account Team(CSR + Account Manager). The Account Team will be held accountable for theoverall customer experience and are expected to consistently provide value todifferentiate Brenntag over the competition. The Account team's efforts areexpected to be focused and intentional, with a common goal: increasing customerloyalty, customer retention and territory growth.
TheCustomer Service Representative is responsible for creating a positive CustomerExperience by providing timely communication based on Customer needs whileexecuting Brenntag's Quality Objectives: the right product, right package, rightquantity, right time, correct location, right paperwork, and the right pricevia the appropriate platform, while staying sensitive to the customer'schanging circumstances.
This rolewill be held accountable for accurate and prompt processing of customer ordersand full Order life cycle management: order processing, order management, orderchanges, cross collaboration required for order fulfillment, and leading allorder related communication to the customer.
This role isinstrumental to Brenntag's Service Excellence commitment and must berepresented with personal, genuine, and insightful efforts through each step ofthe customer journey.
Job Description:
Teamwork: Responsible for working both proactively and productively with teammates toresolve issues for the customer rather than treat service as a solo act.
OrderEntry, Management and Processing: Responsible for efficient and accurate order placement, order confirmation viaphone, email or EDI and timely communication regarding order changes to thecustomer.
Communication: Ability to manage internal and external requests via multiple platforms, whileremaining organized and concise with communication. Identify and clarifycustomer needs and concerns, while effectively reporting requirements andcustomer expectations internally to determine a solution. Present answers /options to the customer and follow up to ensure resolution.
Build andDevelop Customer Relationships: Establishsustainable and collaborative relationships through open, knowledgeable, andinteractive communication with the customer. Intentional effort is required to developmentand foster strong customer relationship, ensuring customer loyalty and customerretention.This role requires confidenceto quickly pivot to meet changing demands, while providing professional,efficient, and courteous service.
Data Integrity: Responsible for working with the Commercial team and the customer to safeguardthe integrity and accuracy of the customer's data, while establishing visibilityacross internal teams to encourage usability by all parties and reduce errorsthat result from bad/incorrect data.
Responsiblefor Compliance, Regulations, and Policy Alignment across daily functions ensuring that the service provided to our customersmeets Safety, Quality and Regulatory expectations, along with any otherrelevant company policies and procedures.
YOUR PROFILE
Education and Experience: 2+ years of experience in Customer Service, Customer Success, or a similar discipline. OR 5+ years of relevant professional experience, Chemical Distribution or Manufacturing is a plus.
Must have the capacity to problem solve, work independently, and consistently demonstrate strong listening, speaking and decision-making skills.
Excellent interpersonal skills with a passion for collaboration.
Skilled at handling competing priorities in a fast-paced, highly ambiguous, deadline-driven environment.
Strong organization and prioritization skills.
CRM Experience required, preferably Salesforce.
Experience with Microsoft Office Suite and Team Collaboration tools.
OUR OFFER
We aim to create an environment where the best peoplewant to work, where they can turn their passion into their job and realizetheir full potential
Individual development, on-the-job training, anddevelopment programs designed to help our employees grow in their careers
Paid parental leave
Education assistance program
Employee assistance program
Various healthcare plan options as well as 401(k)
INTERESTED?
We look forward receiving your application.
Brenntag provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other status protected by applicable federal, state or local law.
If you are aqualified individual with a disability or a disabled veteran, youmay request a reasonable accommodation if you are unable or limited inyour ability
to access jobopenings or apply for a job on this site as a result of your disability. Youcan request reasonable accommodations by contacting Human Resources [email protected].
Email Alert for Customer Service Representative jobs in Indianapolis, IN, United States
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