Culture and Engagement Manager

Los Angeles, CA, United States

CNM LLP is a technical advisory firm that provides high value, specialized accounting advisory services based in Southern California, with offices in Los Angeles, Orange County, San Diego, and New York. Recognized as a Great Place to Work, CNM is an organization fully-committed to help businesses ranging from startups and loosely held mid-market companies to multi-national Fortune 500 companies identify and address critical issues in an effective and proactive way.

Culture and Engagement Manager

CNM is committed to creating a culture where people thrive, grow, and develop through collaboration and connection.  The People and Culture Manager helps drive the engagement strategy by proactively managing the employee experience throughout the employee's lifecycle. This includes working cross-functionally to develop strategies and create a meaningful employee experience from pre-onboarding through offboarding.

The People and Culture Manager leads CNM’s People Concierge Program and is accountable for creating a supportive and empowering environment where our professionals are immersed in CNM’s culture and can develop a strong sense of inclusion and belonging. This includes supporting professionals as they navigate their first experiences at CNM, including a professional’s first day, first client interaction, first review, and other milestones in the employee lifecycle.

Responsibilities: Onboarding Program:

· Create a consistent delivery of CNM's comprehensive 6-month onboarding process, including;

Managing Pre-Onboarding welcome meetings, welcome packets, logistics, and first-day Orientation.

Designing new hire technical integration plans by collaborating across service lines.

Establishing a series of "First Moments" recognition events to celebrate milestones and promote belonging and inclusion.

Establishing a series of “First Milestones” such as buddy, client engagement, first Performance Manager meeting, first snapshot review, first promotion etc., to ensure successful integration.

Establishing a series of bi-weekly concierge check-ins throughout the new hire’s first 90 days

Establishing milestone 45 and 90-day reviews for new hires to assess performance.

Developing and tracking metrics to monitor each new hire’s success and deliver monthly reports.

Employee Engagement:

Design programs to foster a culture of learning, mutual respect, and collaboration and to engage employees in their continuing professional journey, including:

Recognizing their transitional moments and life events.

Supporting the Employee Referral Program to encourage networking and team building.

Establishing a series of concierge check-ins and stay interviews throughout the employees' lifecycle.

Leveraging CNM’s Engagement Platforms to enhance the employee experience through CNM’s 6 C’s Framework: including Goomi, Bonusly, and Performyard.

Supporting employees as they transition out of CNM to maintain connection and enhance opportunities for them to return to CNM through an Alumni program.

Administer internal engagement surveys and questionnaires to find trends in employee feedback and track engagement.

Employee Coaching and Development:

Support CNM’s Value of Honest Communication by partnering and leading coaching conversations with professionals through various channels, including;

Formal 45 and 90 Day reviews

Stay Interviews

Quarterly Reviews

Pulse Surveys

Qualifications: Minimum of 5 years of experience in Human Resources or organizational development, with key responsibilities of supporting or leading people programs

A self-starter mentality with a high attention to detail and the ability to juggle multiple projects at a time

The ability to design surveys, assess candidates/employees' needs, evaluate feedback, and translate those into actionable recommendations to improve the employee experience and firm culture.

Passion for developing culture and a desire to champion a new employee engagement strategy

Experience with handling employee relations.

Benefits and Pay: Training events to ensure CPE compliance for CNM professionals

401(k) match

PTO: 15 days accrued per year

Company paid holidays, including company shutdown the week between Christmas and New Years

3 wellness days

Various opportunities for peer engagement: quarterly huddles, happy hours, summer and a holiday party

$80 monthly mobile reimbursement

Reimbursement allowances: flex, technology, and health and wellness

Fully stocked kitchen

Base Pay $110,000 - $150,000

Annual Performance bonus in addition to the base pay

CNM LLP offers an excellent base, bonus and incentive compensation package. The benefits package is designed to meet an employee’s needs regardless of the stage an employee is at including medical, dental, paid maternity and parental leave, 401(k) with match and flexible spending accounts for employees and dependents. We offer training that assists employees in reaching their career goals and, in addition to a regular paid time off policy, we also offer an extra five days off between Christmas and New Year holidays annually for firm-wide shut down. CNM believes in social interaction and networking and employees participate in unbelievable social events each summer and winter. The firm also supports employees offering an annual technology bonus, health and wellness bonus, monthly cell phone reimbursement, fully stocked kitchens with food, drink and snacks and much, much more. Please reach out to our talent team and we will walk you through why you deserve a career with CNM LLP. Please note: all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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