Principal, Technology Operations

Hoboken, NJ, United States

What you'll do...

The Chief of Staff, Infrastructure Services will be a senior-level partner to the leadership team in driving the strategy and mission of the organization and defining and overseeing the execution of key operational processes. This role reports to the VP of Infrastructure Services and will act as a strategic advisor to his/her leadership team, will enable cross-functional collaboration to achieve desired outcomes, and will represent the leader in many situations.

The Infrastructure Services team is a globally distributed group who are on a mission to provide a world-class network, data center, and compute infrastructure to the Walmart enterprise. The infrastructure provided by this team underpin all eCommerce and store technology enterprise wide.

The position requires working closely with technology senior leadership to drive cross-functional alignment and collaboration, enabled by clear operating rhythms and cadence. The role requires a broad set of skills, including a customer-centric mindset, strategic vision and planning, program management, change management, communication skills, and creative thinking. The ideal candidate is a data-driven self-starter and problem solver, who thrives in and enjoys a fast-paced, cross-functional, and impact-oriented environment. The role demands resourcefulness and resilience in the face of change and obstacles and requires the ability to adapt to competing demands with shifting priorities while maintaining confidentiality and trust.

You’ll make an impact by:

Being a hands-on driver of results, who is passionate about delivery.

Strategically advising and influencing the leader and his/her team on critical business initiatives, operational excellence, and long-term organizational goals.

Serving as proxy for the leader and be a voice for the leader within the team and across Walmart and serve as a critical partner on initiatives around operational and engineering excellence, people development, and culture.

Developing and implementing a comprehensive operating structure and rhythm for the team, including Leadership Team meetings, Business and Technology reviews, and strategic planning sessions

Building and nurturing collaborative relationships with key stakeholders, including executive leadership, to align priorities and gain buy-in for key initiatives and strategies.

Playing a key role in crafting and delivering executive-level communications and updates, ensuring the message is aligned with the organization's vision and goals.

Providing insight and advice to the leadership team around operational excellence, resource and fiscal planning, participate in overall group strategy decisions and assist in implementing policies and procedures.

Orchestrating team design conversations and facilitating successful implementation of organizational plans.

Identify risks/ issues that impede team success and collaborate on ways to mitigate without impacting business priorities.

Partnering with cross-functional partners, particularly Finance, Portfolio, Strategy & Business Operations, and HR on cross-reaching initiatives and operations.

Providing budgeting inputs and oversight to Annual Operating Plan (AOP) and Long-Range Plan (LRP) financial processes

Preparing independently clear, concise, logically structured, and meaningful artifacts and communications

Taking a leadership role in driving and championing change within the organization, ensuring that change initiatives are successfully implemented and aligned with business objectives.

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You’ll sweep us off our feet if you’re:

Able to balance team priorities, communicate effectively, and translate dialogues or ambiguous requests into structured actions that achieve the desired business outcomes.

An expert in drawing out insights, problem-solving, driving efficiencies, and ensuring the team’s readiness to meet operational goals.

A leader with a strong ownership mindset who gets things done no matter the obstacle with an exceptional sense of urgency.

An advocate for the associates in the organization who reinforces the company culture and leadership expectations.

Preferred qualifications:

Infrastructure background – networks, data centers, private cloud and/or deep knowledge of technology infrastructure

About Walmart Global Tech

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work:

We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits:

Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

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