VP, Serialization

Memphis, TN, United States

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

Liaison to the clients (pharmaceutical manufacturers) and their customers (wholesalers, dispensers, hospitals, clinics) including consulting where appropriate to ensure that best practices are developed and conveyed to all the EVERSANA partners. Also works with all vendors and customers in the development, testing and management of data integrations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: Setting clear direction, effective plans, and measurable outcomes

Receiving support specifically as it pertains to serialization including recommendations or internal best practices as well as external to include, but not limited to, packaging, labeling and data exchange for receiving

Development of internal best practices for accurate and efficient capture of serialization for inventory management, outbound order fulfillment, returns and destruction shipments.

Internal system development recommendations, project management and delivery of serialization improvements to existing systems.

Management of client communications and support for all serialization activities. Participation in client quarterly business reviews as well as participation in new prospect sales activities. Support of weekly or other ad hoc client meetings as needed.

Management of the DSCSA regulatory obligations, including integrations, for EVERSANA in situations where EVERSANA operates as a wholesaler (title model services).

Management of vendor contracts and performance for all serialization third party solution providers.

Works with the warehouse training staff on developing best practices and training requirements for the operations staff.

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

All other duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

PEOPLE LEADER

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities: [

Responsible for and oversee their respective department.

Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures.

Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline, and discharge and administer all other personnel actions.

EXPECTIONS OF THE JOB:

Travel (25-40% or as needed if not based in Memphis; most travel will be to Memphis)

Hours (45-50 hours/week depending on the workload)

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

Education Bachelor’s Degree required; Masters Degree preferred

Experience and/or Training Minimum of 10-15 years of industry experience required including 5 years of serialization in the pharmaceutical industry preferred including IT/EDI experience with a strong preference to former DSCSA integration experience. Past consulting experience is also preferred.

PREFERRED QUALIFICATIONS:

Education Masters Degree preferred

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $117,000 to $164,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Follow us on LinkedIn | Twitter

#J-18808-Ljbffr