Senior UI/UX Designer, St. Jude Global Operations
Memphis, TN, United States
The Department of Global Pediatric Medicine (GPM)/St. Jude Global (SJG) at St. Jude Children’s Research Hospital (SJCRH) is seeking a talented and experienced team member to fill the role of St. Jude Global Operations Senior UI/UX Designer to guide, design, implement, and manage projects benefitting St. Jude Global and the St. Jude Global Alliance. Under the supervision of the Director for St. Jude Global Operations, the UI/UX Designer will focus on the successful implementation of the St. Jude Global Alliance Online Community (social software) and CRM. Overview
The Department of Global Pediatric Medicine (GPM) is a growing department looking for professionals who are eager to help implement the St. Jude Global (SJG) mission by training the clinical workforce, developing and strengthening health systems and patient-centered initiatives, and advancing knowledge to sustain continuous improvement through research.
Responsibilities
The Department of Global Pediatric Medicine (GPM)/St. Jude Global (SJG) at St. Jude Children’s Research Hospital (SJCRH) is seeking a talented and experienced team member to fill the role of St. Jude Global Operations Senior UI/UX Designer to guide, design, implement, and manage projects benefitting St. Jude Global and the St. Jude Global Alliance. Under the supervision of the Director for St. Jude Global Operations, the UI/UX Designer will focus on the successful implementation of the St. Jude Global Alliance Online Community (social software) and CRM.
The St. Jude Global Operations UI/UX Designer will be responsible for:
Working collaboratively with the St. Jude Global IS team to conceive, design, engineer, and implement data, software, and innovative technology solutions that solve significant scientific or business problems, including documenting all user requirements and processes for system and application development
Engaging regularly with St. Jude Global regional, transversal, and operational teams to ensure that technology solutions are designed to meet programmatic needs and challenges
Supervising personnel supporting technology solutions
Defining systems requirements based on user/client needs, cost, and required integration with existing applications, systems, or platforms.
Facilitating user onboarding and training (internally and externally) for the St. Jude Global Alliance Online Community, CRM, and associated applications.
Creating and configuring the applications in several environments (development, test, pre-production, production), and maintaining an awareness and understanding of technological advances, new product offerings and issues.
Tracking and reporting engagement and analytics for St. Jude Global Alliance platform users and incorporated tools.
Collaborating with other department, programs and cohorts internally and externally.
Managing and assisting with meetings, workshops, and other events.
Minimum Education
Bachelor’s Degree in computer science, engineering, art, business design, or a related field is required.
Minimum Experience:
Four (4) years of demonstrable work experience in UI/UX design, preferably in a comparable industry
Experience and expertise in complex project management highly preferred
Experience implementing social software preferred
Experience in relational database management tools and query languages (e.g. T-SQL and PL/SQL)
Prior working CRM experience required
Knowledgeable in client/server design principle
Skills and Abilities
Excellent organizational and time management skills.
Ability to guide team members in user-centered design practices
Ability to plan and coordinate multiple projects simultaneously in a fast-paced environment.
Ability to express technical concepts effectively, both verbally and in writing
Proficiency in Microsoft Office product suite.
Flexibility in schedule to accommodate meetings across different time zones.
Strong writing, communication and analytical skills.
Ability to work as a team player and express ideas objectively and effectively.
Cultural sensitivity is a must.
Compensation
In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $86,320 - $154,960 per year for the role of Senior UI/UX Designer, St. Jude Global Operations. Explore our exceptional benefits !
Diversity, Equity and Inclusion
St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay. Learn more about our history and commitment .
Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital’s roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.
St. Jude is an Equal Opportunity Employer
No Search Firms
St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.
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