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Bilingual Patient Support Representative

Houston, TX, United States

Overview

We are seeking a Bilingual Patient Support Representative who enjoys helping people with compassion and integrity, to join our team.

Responsibilities

We help our patients by:

* Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process

* Building relationships and providing excellent customer service to patients, patient families, partner staff, agencies and peers to help facilitate applications

* Communicating, clearly and effectively both orally and in writing

Must be:

* Self-motivated, dependable and adaptable

* Organized and have strong time-management skills

* Able to follow all HIPAA, state and federal guidelines

* Knowledgeable of office equipment including, phone, fax, computers and email

* Bilingual (English/Spanish) required

Qualifications

Past experience desired, not required:

* Medicaid experience

* Work in hospital or medical office setting

* Insurance verification

* Social Services and/or Patient Advocate

* Working knowledge of hospital systems (ie: Epic, Cerner, Meditech)

We offer a robust employee benefits package, including, not limited to:

* Medical, Dental, Vision

* Paid Holidays and Paid Time Off

* Life, Personal Accident and Disability Insurance

* 401K retirement plan

* Flexible Spending Accounts

* Employee Referral Bonus Program

* Discounts on hotels, vacations, car rentals

* Immediate access to 24/7 Telehealth service

Apply

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