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Legacy Community Health
Houston
Job Description Job Description Be a part of driving healthy change in our communities About the Position The Patient Assistance Representative at Legacy Community Health provides support to identified clients with programs that provide financial assistance to the clients for medication and medical coverage. You will ensure that appropriate docume
Job Source: Legacy Community HealthAveanna
Houston
Bilingual Patient Support Representative (REMOTE/Spanish Speaking) ApplyRefer a FriendBack Job Details Requisition #: 196512 Location: Houston, TX 77095 Category: OT Salary: $19.00 per hour Position Details Aveanna Healthcare is the largest provider of home care to thousands of patients and families, and we are looking for caring, compassionate peo
Job Source: AveannaLegacy Community Health
Houston
Job Description Job Description Be a part of driving healthy change in our communities About the Position The Patient Access Representative interacts with callers/patients by phone and other means of communication, to schedule appts, provide information, and provide an amazing contact experience. This is a call center role. About Legacy Communit
Job Source: Legacy Community HealthLegacy Community Health
Houston
Job Description Job Description Be a part of driving healthy change in our communities About the Position The Patient Access Representative interacts with callers/patients by phone and other means of communication, to schedule appts, provide information, and provide an amazing contact experience. This is a call center role. About Legacy Communit
Job Source: Legacy Community HealthLegacy Community Health
Houston
Job Description Job Description Be a part of driving healthy change in our communities About the Position The Patient Access Representative interacts with callers/patients by phone and other means of communication, to schedule appts, provide information, and provide an amazing contact experience. This is a call center role. About Legacy Communit
Job Source: Legacy Community HealthLegacy Community Health
Houston, TX, United States
Be a part of driving healthy change in our communities About the Position The Patient Access Representative interacts with callers/patients by phone and other means of communication, to schedule appts, provide information, and provide an amazing contact experience. This is a call center role. About Legacy Community Health Legacy Community Heal
Job Source: Legacy Community HealthKmc Hi
, HI, United States
Job Title: Patient Service Representative (Dental Office) Reports To: Dental Services Manager Status: Full-Time Date: 09/26/23 Job Summary: A dental Patient Service Representative (PSR) is an administrative specialist who often acts as the point of contact between a patient and their dentist, insurance company and other dental professional
Job Source: Kmc HiMedical Clinic of Houston
Houston, TX, United States
Monday - Friday, Day Shift Job Summary The Patient Access Representative will be responsible for performing all functions necessary to accomplish the checking in/checking out of patients including insurance verification, entering demographics correctly and collecting at time of service. Essential Responsibilities: Greet all patients as they arr
Job Source: Medical Clinic of HoustonHouston
Job Description Job Description Position Summary: The Patient Account Representative is responsible for answering the majority of inbound calls to MedAR, primarily from patients, adhering to company policies by
obtaining patient information and determining eligibility.
Job Duties
Professionally represent client as client billing office
Promptly answer all incoming calls and strive for minimal hold times
Obtain information by answering telephone calls, interviewing patient, verifying information
Determine eligibility by comparing patient information to requirements
Explain procedures, answer questions, provide information
Assist patients with general information, requests, and concerns
Identify and properly navigate incoming phone calls to the correct department or person, as needed
Recognize need for escalation and involve appropriate parties
Take detailed and accurate messages and deliver to appropriate party in a timely manner
Handle multiple calls and requests while simultaneously working
Behave professionally as well as sympathetically to the unique perspective of our clientele
Demonstrate a caring attitude while calmly speaking with caller
De-escalates calls from upset or irate customers to resolve problems
Work and resolve bad address and assigned reports
Assist and respond to reports in a professional manner
Complete assigned tasks in a competent and timely manner
Comply with state/federal regulations and adhere to HIPAA and PHI guidelines
Perform other duties as assigned to meet business needs
Required Knowledge, Skills, and Abilities
Bilingual English/Spanish required
2+ years of experience in a call center environment
High School Diploma or equivalent
Strong attention to detail
Prioritize and manage multiple responsibilities
Professionalism
Excellent communication and customer service skills
Phone Skills Listening, Data Entry, Customer Focus
Basic computer knowledge (Windows, MS Word, MS Excel, Internet)
Comfortable with computer use, online resources, and learning new software
Commitment to superior customer service
Team player
This is an overview of the position and does not list all responsibilities. You might be asked by management to perform other duties or projects as needed. This job description does not represent a promise or contract of employment. MedAR is an "At-Will Employer." An employee may resign at any time and the employer may terminate their employment at any time, with or without cause and with or without notice. MedAR is an equal opportunity employer. Our employment and promotion policies are based on the measurement of each individual's skill, competence, initiative, and other pertinent job-related factors.
Email Alert for Bilingual Patient Account Representative jobs in Houston
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