Restaurant General Manager

Boston, MA, United States

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.

Our General Managers are the Head Coaches of our teams! We want sweetgreen to be a transformative place, and we pride ourselves on providing a clear career path with opportunities for leadership, personal growth and professional development. There’s a reason we call it a “head coach” and not a “general manager” – we’re inspired by John Wooden’s approach to leadership.

If you love running a balanced business, growing a team and creating an excellent guest experience, come work at sweetgreen. We’re looking for enthusiastic and ambitious individuals to lead our new Indianapolis stores!

Every day in our stores, our teams make real food from scratch — you’ll oversee a full-service BOH operation, as well as a quick-service FOH model. The head coach is the anchor of the store — you’re an enthusiastic leader, a quick thinker, a problem-solver, a skilled communicator and a motivator.

What you’ll do: Here at sweetgreen, we have 6 core values — they embody our culture, spirit and dedication to doing what’s right. They keep us aligned, influence how we lead, and help us make decisions about everything from the food we serve to the impact we have on our people. And they’re the lens through which you’ll build a successful business.

You must be able to perform the following job duties satisfactorily, with or without a reasonable accommodation.

Win Win Win : Develop a team by identifying talent (community), building skill set through training (customer) + growing future company leaders (company)

Think Sustainably : Create systems that drive successful store and team performance

Keep it Real : Build meaningful relationships with your team and customers, rooted in authenticity — invest time to build trust

Add the Sweet Touch : Empower your team to create meaningful connections with each other and the guest every day.

Make an Impact : Inspire your team, owning your business, and architecting customer service experiences across all touch points

Live the Sweetlife : Celebrate your passion and your purpose.

What you’ve got:

5+ years’ experience in restaurant management

Experience in fast casual restaurant chains (preferred)

Managed and developed 25+ team members per shift

P&L, COGS, Developing Budgets, Financial Planning and Strategy, Decision Making, Process Improvement, Strategic Planning, Labor/Scheduling, Training & Team Development, Quality Focus

Experience in Food Safety + Planning

Regional Manager’s Food Safety Certification required (ServSafe Manager’s Certification)

Ability to coordinate multiple tasks such as food, beverage + labor cost while maintaining required standards of operation in daily restaurant activities

Must possess good communication skills for dealing with diverse staff

sweetgreen DNA:

Coachable: actively looks for feedback to grow and improve

Self-starters: takes initiative, thinks of the big picture, relays store needs and communicates with the team

Customer service-oriented: Passion for the guest experience, service driven

Innovative: utilizes and designs business processes with the customer, community and company in mind

Passionate about real food: appreciation for the greater mission of farm-to-table foods

High-energy, and thrive in a fast-paced environment

What you’ll get:

Competitive pay + 20% bonus plan potential (based on sales + prime costs)

Vacation + Wellness time

5 month paid parental leave*

401k*

Pet Insurance

Community Service Impact Hours

Family Fund - an employee-donated pool of funds to support fellow sweetgreen employees in the event of unforeseen hardship

An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food

A collaborative family of people who live our core values and have your back

A clear career path with opportunities for development, both personally and professionally

Complimentary sweetgreen

Flexible scheduling, because we respect the need for work/life harmony

Free sweetgreen swag through our ‘Shades of Green’ tenure program

*depending on eligibility

Come live your sweetlife with us!

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

California residents: Review our applicant privacy notice HERE .

sweetgreen participates in the federal government's  E - Verify  program to determine employment eligibility. To learn more about the  E - Verify  program, please click here .

A FEW SWEET PERKS 401k Plan Helping you invest in your future.

Paid Family Leave We believe in fully supporting new parents.

Free Greens Enjoy free salads during your shifts.

Vacation Time Accrued time off to reset and recharge.

Community Impact Hours Give back with 5 paid volunteering hours per year.

Work-Life Balance Love the work you do + make an impact everyday.

We offer training and support for career advancement.

Healthcare Benefits We've got our sweetgreen family covered.

Tell us about your favorite food memory!

How do you demonstrate leadership to your team?

Please tell us how you would describe great customer service.

Have you ever worked for sweetgreen in the past? *

Yes

No

This job requires you to be 18 years old or older. Are you 18 years or older? *

Yes

No

Federal law and our policies, as a condition of employment, require employees show proof of legal eligibility to work in the United States. Are you authorized to work in the United States? *

Yes

No

Have you read and do you agree to the Application Arbitration Agreement linked below?*

Let us know why you want to join the sweetlife we’ll

contact you when a role is available that looks like a

good fit.

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