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Family Dollar
Beech Grove, IN, United States
Family Dollar - 2509 ALBANY ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and merc
Job Source: Family DollarSam's Club
Avon, IN, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubBunzl
Indianapolis, IN, United States
The Customer Service Rep will answer inquiries on customer accounts and investigate any issues and find resolutions in a timely manner. They will serve as the liaison between the sales staff and the customer. Your career path has many avenues available for you to succeed. Are you looking to advance at a rate that matches your ambition and skill se
Job Source: BunzlSam's Club
Brownsburg, IN, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubLifemark Health Group
Greenwood, IN, United States
**Customer Service Representative - Greenwood Physiotherapy - pt Health****Greenwood, NS****Status:** Permanent full-time **Location:** 780 Central Ave **Schedule:** Monday-Friday **Mandatory requirement:** All Lifemark Health Group employees are required to be fully vaccinated against COVID-19. Full vaccination occurs 14 days following the second
Job Source: Lifemark Health GroupCircle K
Westfield, IN, United States
**Customer Service Representative** 1400 Russell Rd, Westfield, MA 01085, United States of America R82183 JOB DESCRIPTION Store 4707515: 1400 Russell Rd, Westfield, Massachusetts 01085**Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced,
Job Source: Circle KKey Benefit Administrators
Indianapolis, IN, United States
Customer Service We are excited to welcome a ***Customer Service Representative*** - **Work at Home** (CSR) to our growing team! Key Benefit Administrators is consistently named a Top Workplace by our employees and we are excited to speak to qualified candidates about this new opportunity! Creating a Top Workplace is about more than offering great
Job Source: Key Benefit AdministratorsBrenntag
Indianapolis, IN, United States
Stage Picture: brenntag_other_2.jpg JobTitle: Customer Service Representative Location: Indianapolis/Indiana/USA Employment Type: Employee Customer Service Representative Our team in Indianapolis currently has an opening for a Customer Service Representative YOUR ROLE & RESPONSIBILITIES **Ideal candidate will be located in Indianapolis
Job Source: BrenntagIndianapolis, IN, United States
Bone Dry Roofing is searching for a professional Customer Service Representative to work closely with other team members to provide outstanding service to our customers. The CSR may handle a high volume of inbound and/or outbound calls and should seek to create a positive experience for each caller. The successful candidate will listen to clients to understand the reason for their call, address all questions or complaints, schedule appointments and provide an accurate and efficient response. The successful candidate should be customer-focused, detail oriented, and efficient, as well as professional, reliable, knowledgeable, and adaptable. This position is full time onsite at our Indianapolis office.
Essential Functions
Answering or making calls to clients to learn about and address their needs and schedule inspections and appointments with appropriate trade.
Answering calls from customers with complaints, or other issues with products or services and directing them to the appropriate team lead to address.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information, and diffusing clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Understanding of company products, services, and policies.
Participating in ongoing training and other learning opportunities to expand knowledge of position, company's products, and services.
Supporting other assignments such as ongoing CRM database maintenance responsibilities, DNS list maintenance, etc.
Adhering to all company policies and procedures
Assist in other administrative duties as requested
Skills and Competencies Active listening, verbal, and written communication skills, including a professional phone voice.
Proficiency with computers, especially with CRM software, and strong typing skills.
Detail-oriented. in a fast-paced environment.
Accurate data entry and typing skills.
Teamwork-oriented to support team members.
Ability to multi-task
Adaptability and accountability
Qualifications High School Diploma or equivalent.
2-3 years of call center experience with telephone systems and technology.
Language proficiency.
Strong and accurate typing skills (typing speed of 45+ words/minutes preferred).
Military Service a plus.
Compensation & Benefits $15 to $17 per hour, commensurate to experience
Medical, vision, and dental insurance
Company paid life Insurance
Company paid Short-Term Disability (STD) insurance plan
401(k) plan with 3% company contribution
PTO, vacation, and sick time
Free access to on-site gym with showers available
Email Alert for Customer Service Representative **** jobs in Indianapolis, IN, United States
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