Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Orkin
Fishers, IN, United States
Overview: Starting from $18/hour We Need Your Next-Level Service Mindset at the Best in Pests . As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses
Job Source: OrkinHandyman Connection
Indianapolis, IN, United States
What You Will Receive Please be aware this job is not remote you would need to report to the office in Speedway every day Earn competitive pay depending on your skills, experience and availability Work during traditional business hours M-F 8-5 No Weekends Professional small office with a friendly touch Paid training on working software Business cas
Job Source: Handyman ConnectionStericycle
Indianapolis, IN, United States
Title: Customer Service Representative Job Function: Customer Experience Career Area: Customer Service Work Location: Indiana Work From Home, Indianapolis ****Position Purpose:**** **** Work from Home Position **** The Customer Experience Agents are an integral part of the Contact Center team within the Communication & Related Services business uni
Job Source: StericycleCVS Health
Indianapolis, IN, United States
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that h
Job Source: CVS HealthSam's Club
Indianapolis, IN, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubHarris & Ford, LLC.
Indianapolis, IN, United States
Summary: Process and communicate orders and customer requests. Primary Responsibilities: Order entry Communicate with customers as needed via phone, fax, email, customer portal Follow up & documentation request for orders (order status, shipping paperwork, freight claims) Work with planning on any out-of-stock issues New customer set up / update cu
Job Source: Harris & Ford, LLC.Petermanhvac
Greenwood, IN, United States
* Greenwood, IN, USA * 16.00 * Hourly * Full Time *Full Health Benefits | 401k | Paid Vacation* ***Ask Yourself*** It may be time for a change! Peterman Brothers has been in business for 35 years and is Indianapolis' leading Plumbing and HVAC company. We're family-owned and operated and take pride in being the best place to work. This is backed up
Job Source: PetermanhvacCapital Group
Indianapolis, IN, United States
"I can succeed as a Client Services Representative at Capital Group" As a Client Services Representative, you'll take high-volume inbound phone calls from shareholders, financial professionals, and internal colleagues. You'll help callers feel comfortable and supported while they're making significant financial decisions. You'll relay complex, eve
Job Source: Capital GroupIndianapolis, IN, United States
Stage Picture:
brenntag_other_2.jpg
JobTitle:
Customer Service Representative
Location:
Indianapolis/Indiana/USA
Employment Type:
Employee
Customer Service Representative
Our team in Indianapolis currently has an opening for a Customer Service Representative
YOUR ROLE & RESPONSIBILITIES
**Ideal candidate will be located in Indianapolis, IN or Henderson, KY**
Job Summary:
TheCustomer Service Representative is a key member of the Customer's Account Team(CSR + Account Manager). The Account Team will be held accountable for theoverall customer experience and are expected to consistently provide value todifferentiate Brenntag over the competition. The Account team's efforts areexpected to be focused and intentional, with a common goal: increasing customerloyalty, customer retention and territory growth.
TheCustomer Service Representative is responsible for creating a positive CustomerExperience by providing timely communication based on Customer needs whileexecuting Brenntag's Quality Objectives: the right product, right package, rightquantity, right time, correct location, right paperwork, and the right pricevia the appropriate platform, while staying sensitive to the customer'schanging circumstances.
This rolewill be held accountable for accurate and prompt processing of customer ordersand full Order life cycle management: order processing, order management, orderchanges, cross collaboration required for order fulfillment, and leading allorder related communication to the customer.
This role isinstrumental to Brenntag's Service Excellence commitment and must berepresented with personal, genuine, and insightful efforts through each step ofthe customer journey.
Job Description:
Teamwork: Responsible for working both proactively and productively with teammates toresolve issues for the customer rather than treat service as a solo act.
OrderEntry, Management and Processing: Responsible for efficient and accurate order placement, order confirmation viaphone, email or EDI and timely communication regarding order changes to thecustomer.
Communication: Ability to manage internal and external requests via multiple platforms, whileremaining organized and concise with communication. Identify and clarifycustomer needs and concerns, while effectively reporting requirements andcustomer expectations internally to determine a solution. Present answers /options to the customer and follow up to ensure resolution.
Build andDevelop Customer Relationships: Establishsustainable and collaborative relationships through open, knowledgeable, andinteractive communication with the customer. Intentional effort is required to developmentand foster strong customer relationship, ensuring customer loyalty and customerretention. This role requires confidenceto quickly pivot to meet changing demands, while providing professional,efficient, and courteous service.
Data Integrity: Responsible for working with the Commercial team and the customer to safeguardthe integrity and accuracy of the customer's data, while establishing visibilityacross internal teams to encourage usability by all parties and reduce errorsthat result from bad/incorrect data.
Responsiblefor Compliance, Regulations, and Policy Alignment across daily functions ensuring that the service provided to our customersmeets Safety, Quality and Regulatory expectations, along with any otherrelevant company policies and procedures.
YOUR PROFILE
Education and Experience:
2+ years of experience in Customer Service, Customer Success, or a similar discipline. OR 5+ years of relevant professional experience, Chemical Distribution or Manufacturing is a plus.
Must have the capacity to problem solve, work independently, and consistently demonstrate strong listening, speaking and decision-making skills.
Excellent interpersonal skills with a passion for collaboration.
Skilled at handling competing priorities in a fast-paced, highly ambiguous, deadline-driven environment.
Strong organization and prioritization skills.
CRM Experience required, preferably Salesforce.
Experience with Microsoft Office Suite and Team Collaboration tools.
OUR OFFER
We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential
Individual development, on-the-job training, and development programs designed to help our employees grow in their careers
Competitive pay and incentives
Various healthcare plan options as well as 401(k)
INTERESTED?
We look forward receiving your application.
Brenntag provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other status protected by applicable federal, state or local law.
Email Alert for Customer Service Representative jobs in Indianapolis, IN, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.