Program Coordinator

Carrollton, TX, United States

JOB PURPOSE

The Program Coordinator works in conjunction with the Program Director in supporting the day-to-day operations of the center, working on meeting grant and other funder requirements.

JOB SUMMARY

The Program Coordinator will support administrative and reporting requirements along with coordinating various program requirements. This position will also take the lead on outreach to specific target populations and work with community partners to ensure efficient and timely support to meet the needs of each participant, as well as providing some direct service and recovery support directly to individual participants.  Ideal candidates will have experience in program coordination and administrative responsibilities.

ESSENTIAL FUNCTIONS

If not already a CRSW (Certified Recovery Support Worker), achieving credentialing within 6 months of hire.

Participate in professional development opportunities, if CRSW is credentialed, Granite Pathways will support ongoing planning for credentialing renewal.

Knowledge and understanding of CRSW credentialing and renewal process.

Implement concepts presented in orientation and training within the role of Program Coordinator.

High-level technological skills for implementing, operating, and managing data entry into case management systems, and excel.

Assist the Program Director with assigned tasks to support Safe Harbor functions and grant and contract management.

Develop and implement targeted communication strategies and tools for Safe Harbor programming including utilization of multiple social media platforms.

Maintain reporting tracking and spreadsheet maintenance.

Exhibit qualities of dependability, empathy, genuineness, and respect, and maintain a positive and supportive attitude.

Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

NOTE    The employer reserves the right to change or assign other duties to this position.

QUALIFICATIONS

Job qualifications are stated in the Essential Functions of the job description.

An employee must be able to accomplish the Essential Functions to be competent in the job. Other special requirements are noted below.

Education

Associate degree or equivalent work experience

Job Experience

CRSW credentials are preferred.

Close familiarity with the local recovery community.

Direct or indirect lived experience with Substance Use Disorder, Mental Health Services

A means of transportation

Certifications

CRSW credentials are preferred.

Software Skills

MS Office intermediate skills in Word, Excel, and Office 365.

Other Skills

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Special Schedule

This is a full-time 40-hour-a-week position, and the hours of work and days are typically Monday through Friday, 8:30 a.m. to 6:00 p.m., and Saturdays 8:30 a.m. to 5:00 p.m. as needed.

Travel Demands

Travel is primarily local during the business day.

Knowledge, Skills, & Abilities

Demonstrable knowledge of

the mission, vision, and goals of Granite Pathways and The Fedcap Group and execution of relevant policies and procedures.

strong organizational, administration, and communication skills (both verbal and written).

Microsoft Office Suite, Adobe, and ADP.

Statewide resources.

Demonstrable ability to

handle sensitive information in a confidential manner.

work independently with minimum supervision.

use analytical and critical thinking skills to create client plans.

maintain a professional appearance.

Other

Positive attitude

Professional integrity and appearance

Organizational skills

Strong independent work ethic

Possess good interpersonal skills

Positive and supportive attitude with the workforce

Excellent verbal and written communication skills

MS Office intermediate skill set

Languages: Spanish and Portuguese proficiency/fluency preferred

Soft Skills: Proficient with Microsoft Office Suite or related software.

Physical Demands:  Prolonged periods of sitting at a desk and working on a computer.

Work Conditions:  Work is typically performed in an office environment but may be required to perform job duties outside of the office setting.

Special Schedule:  Normal schedule is standard business hours Monday-Friday, 9 am-5 pm; with occasional evenings and weekends as per programmatic needs.

Travel Demand: Occasional travel may be required as needed to present the program to schools and community-based organizations as well as funder meetings.

Job Experience: Two (2) years experience providing vocational assessment services, workforce development, or job development services for people with disabilities. Experience working with youth or young adults is preferable.

CRSW credentials are preferred.

Close familiarity with the local recovery community.

Direct or indirect lived experience with Substance Use Disorder, Mental Health Services

A means of transportation

Personal Qualities:

Build strong interpersonal relationships with internal and external stakeholders;

Work cooperatively with others on a team;

Excellent verbal/written communication and presentation skills.

Excellent organizational skills and attention to detail.

Other:

Demonstrable knowledge of and commitment to:

The mission, vision, and goals of The Fedcap Group and execution of relevant policies and procedures;

government regulations related to Human Resources functions;

maintain the highest level of confidentiality, integrity, and ethical practice;

analyze, make decisions, and resolve situations/problems effectively within the scope of responsibilities;

ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies;

be patient and sensitive to individuals with disabilities.

STATUS: Full-Time. Regular, Exempt, Wage/Salary: $20 to $22 ph

Granite Pathways will not discriminate against apprenticeship applicants or apprentices based on race, color, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), sexual orientation, genetic information, or because they are an individual with a disability or a person 40-years old or older.

Granite Pathways Will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30.

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