Restaurant Supervisor for InterContinental Bellevue at the Avenue
Bellevue
The “Avenue Bellevue” development is a newly constructed mixed-use hotel, retail & residence project "The Avenue" consisting of 365 luxury serviced condominium units in 2 towers opening Summer of 2024, surrounded and in synergy with the 208 rooms and suite first class “InterContinental Hotel Bellevue”, convention center, several restaurants, 1,000-unit parking garage and extensive 100.000sf luxury retail space.
We are seeking to hire an experienced Restaurant Supervisor for our Food and Beverage outlets. As a Restaurant Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Duties Include:
Under direction of the Director of Food and Beverage, ensure Restaurant outlets are supervised on a daily basis.
Assist with associates work schedules as needed.
Be the direct point of contact for all Restaurant associates.
Perform opening or closing duties when needed.
Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
Monitor, observe and assist in evaluating team member performance
Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
Assist in monitoring inventory and inventory control
Communicate and delegate tasks to the team
Ensure compliance of brand standards
Manage guest queries in a timely and efficient manner
Assist other departments wherever necessary and maintain good working relationship
1+ years supervisory experience
2+ years full-service restaurant experience as a server or bartender
Previous hotel experience preferred, but not required
Good knowledge of restaurant operations, including bar and In-room Dining
Current Food Handlers and MAST permit, or willing to obtain one within 14 days of hire
Experience working in Micros or Simphony system preferred, but not required.
Why work for Pyramid?
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London.
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid considers team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
To care for you and your family, we also offer a comprehensive benefits program.
Your financial well-being:
Competitive Salary
Competitive Matching 401K
Basic Life and Accidental Dismemberment Insurance
Basic Long-Term Disability Insurance
Life Insurance buy-ups
Your/your family’s health care:
Medical (we offer four plans through United Healthcare), dental, and vision insurance – available to you on the first of the month after your start date
Express Scripts Online Pharmacy
Health Savings Account
Healthcare Flexible Saving Account
Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity
Supplemental Short-Term Disability Insurance
Employee Assistance Program
Pet Insurance through Figo
Your time off:
Hotel Discount Program (you will have access to Pyramid’s as well as IHG’s hotel networks)
Paid Time Off
Paid Holidays
Your day-to-day:
Commuter benefits
Delicious free shift meal at our employee cafeteria
Stellar back-of-house facilities
Dry cleaning for uniforms and work attire
Support, training, and mentorship from management
Employee Recognition Programs
Career growth opportunities
Working with Pyramid Global hospitality is working for an employer that cares about your well-being where we put our people first. Come join us and experience career growth! We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.
Compensation details: 25-25 Hourly Wage
PI93358fc9b9ec-35216-34717709