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Ombud
Denver, CO, United States
Company Description: At Ombud, we thrive on transforming complexity into clarity. As a progressive and fast-growing SaaS company, we offer innovative solutions that streamline collaboration and foster seamless workflows for a diverse client base. Our mission is to bring order to the chaos, delivering unrivaled context for decision-making that empo
Job Source: OmbudReltio
Denver
Job Description Job Description At Reltio®, we believe data should fuel business success. Reltio's AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Relt
Job Source: ReltioMoney Fit by DRS
Denver, CO, United States
SUMMARY The U.S. Center for SafeSport is a non-profit organization focused on ending all forms of abuse in sport. We endeavor to make athlete well-being the centerpiece of the nation’s sports culture through abuse prevention, education, and accountability. POSITION SUMMARY The Director, Customer Success leads business operations, customer acquisit
Job Source: Money Fit by DRSPenn Foster
Denver, CO, United States
Director, Customer Success- Agency at Vivian Health Full-time- Remote At Vivian Health, we're transforming hiring and recruiting in healthcare. We're a positive impact business working to efficiently and cost effectively match the right talent to the right jobs in the healthcare sector, and as a result, help improve patient care and reduce healthc
Job Source: Penn FosterIntel
Denver, CO, United States
Intel Director Customer Success - CSMs Denver , Colorado Apply Now Intel is seeking a Director of Customer Success to manage CSM's, drive customer deployments, and expand revenue. This individual will balance a mix of operational, programmatic, strategic, and planning responsibilities in support of our customers and the overall softwa
Job Source: IntelIntel
Denver
**Job Description** Intel is seeking a Director of Customer Success to manage CSM's, drive customer deployments, and expand revenue. This individual will balance a mix of operational, programmatic, strategic, and planning responsibilities in support of our customers and the overall software business. This is a critical role reporting directly to th
Job Source: IntelAgentSync
Denver, CO, United States
Be part of the early foundational team by helping build AgentSync's Customer Success function! This is not your typical Customer Success role. Salesforce-nerd? Customer-obsessed heart with a Product-obsessed mindset? Agile-savvy? Natural problem-solver? High EQ and IQ? Let's chat! AgentSync's Customer Success team will be our fastest growing organi
Job Source: AgentSyncMoney Fit by DRS
Denver, CO, United States
About Us At Udemy, we're on a mission to improve lives through the power of learning. We're a leading global learning company and one of the world's largest education platforms, with more than 67 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals. Talented people are everywher
Job Source: Money Fit by DRSDenver, CO, United States
What You'll Do
Consult and advise some of the most health systems and provider groups to drive transformational results. The Director, Client Success will be responsible for managing relationships with clients to deliver on Strive’s value proposition and identify and execute partnership expansion opportunities, renewals and renegotiations.
Effective communication with partner executives, using data and analytics to drive improved performance, and tactical issue resolution and risk mitigation must be leveraged to ensure healthy client relationships.
This role is responsible for market-leading client success while coaching and developing a National Account Manager dedicated to Strive’s provider and delivery system clients. You will be accountable for framing business problems in a way that the NAM can then execute to drive impact and value for the client, acting as a knowledgeable resource to assist with day-to-day problem solving and client success.
Superior analytical, quantitative, and conceptual thinking skills and strong interpersonal and communication skills will ensure team performance and client success. Familiarity with value-based agreements and the levers that improve performance. Additionally, being knowledgeable with value-based agreements and associated administration; measuring performance, financial reconciliations and settlements, and impact on operations.
The Day to Day
Take ownership of Health Systems account relationships, acting as the main point of contact for provider clients and optimizing client interactions
Ensure close partnership and alignment with Operational leaders on successfully implementing and executing the account plan
Responsible for the growth and development of a National Account Manager dedicated to Strive’s provider clients
Partner with internal stakeholders to ensure the Strive value proposition is being delivered for clients
Forecast existing client growth opportunities and help define metrics and milestones for Health Systems clients that align with broader organizational goals
Accountable for guiding clients through renewal and expansion opportunities
Manage internal executive and other departmental client updates along with appropriate risk identification and issue resolution tactics
Support development, rationalization,and execution of strategic initiatives across business lines
Meet onsite with internal and external stakeholders to facilitate strategy logistics and collaborate on business opportunities.
Minimum Qualifications
8+ years’ experience in healthcare client management
5+ years’ experience with value-based care contracting and government program experience
Bachelor’s degree
Preferred Qualifications
Ability to build and optimize internal and external networks and relationships
Top-tier interpersonal skills with the ability to project professional competence, leadership capability, and personal maturity
Mission-driven and motivated to join an organization that is transforming kidney care
Ability to manage multiple stakeholder priorities and organize around a common goal
Demonstrated aptitude for analytical and conceptual problem solving superior quantitative analysis skills
Prior experience as a consultant
Advanced graduate degree strongly preferred (e.g., MBA, MS)
Advanced skills in Excel, PowerPoint, and Word
Annual Salary Range: $130,000.00-$163,000.00
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Director, Customer Success jobs in Denver, CO, United States
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