Create Email Alert

Email Alert for

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • Work With Your Handz

    Customer Service Representative

    Peoria, AZ, United States

    Be the Heart of Our Customer Service Team: CSR Position Available Join the pinnacle of plumbing service in vibrant Phoenix, AZ! We're not just another plumbing company we're your trusted partner, dedicated to delivering unparalleled customer service, top-tier workmanship, and upfront pricing. Become part of a movement revolutionizing the plumbing

    Job Source: Work With Your Handz
  • Tektronix

    Customer Service Representative

    Phoenix, AZ, United States

    • Ending Soon

    ** Customer Service Representative** Operating Company: Tektronix category: Sales & Customer Success location: Phoenix, Arizona, United States Posting Date: Aug 25th 2021 Job Schedule (FT/PT): Full-time Job Level: Individual Contributor Requisition Number: TEK010116 JOB DESCRIPTION We believe that cultivating a deeper sense of loyalty and belonging

    Job Source: Tektronix
  • CommonSpirit Health

    Customer Service Representative

    Phoenix, AZ, United States

    • Ending Soon

    **Customer Service Representative** Corporate Service Center Phoenix, Arizona **Requisition ID** 2021-202234 **Employment Type** Part Time **Department** Case Management **Hours/Pay Period** 48 **Shift** Day **Weekly Schedule** 0600-1830 **Remote** No **Category** Administrative / Clerical / Customer Service **Overview** This position requires work

    Job Source: CommonSpirit Health
  • Dal-Tile

    Customer Service Representative

    Scottsdale, AZ, United States

    • Ending Soon

    Customer Service Representative Scottsdale , Arizona Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our peopl

    Job Source: Dal-Tile
  • Sam's Club

    Customer Service Representative

    Scottsdale, AZ, United States

    • Ending Soon

    Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai

    Job Source: Sam's Club
  • realtor.com

    Customer Service Representative

    Scottsdale, AZ, United States

    • Ending Soon

    **Customer Service Representative** at realtor.com Scottsdale, AZ **THIS POSITION IS WORK FROM HOME UNTIL AT LEAST SEPTEMBER 2021** We are currently seeking full-time, driven, and highly self-motivated **Consumer Success Representatives**. You will be the concierge helping a consumer through the early stages of the home buying or selling process. W

    Job Source: realtor.com
  • zumThing.com

    Customer Service Representative

    Tempe, AZ, United States

    • Ending Soon

    [Call Center / Remote] - Anywhere in U.S. / Competitive Pay / Benefits (Health-Dental-Vision-PTO-401k) / Equipment Provided / Employee Discount - As a Customer Service Agent you'll:... [Call Center / Fully Remote] - Anywhere in U.S. / 1000 Openings! / Strong Pay / Entry level / Paid Training - As a Customer Service Rep you'll: Develop and maintain

    Job Source: zumThing.com
  • Plexus Worldwide

    Customer Service Representative

    Scottsdale, AZ, United States

    • Ending Soon

    We're hiring a Customer Service Representative! About the positions The Customer Service Representative (Jewel Representative) is responsible for assisting and resolving issues from Ambassadors. Customer Service Representatives provide excellent customer service to all Ambassador's via voice, email, and online chat. Of extra importance is to fost

    Job Source: Plexus Worldwide

Customer Service Representative

Phoenix, AZ, United States

Primary City/State:

Phoenix, Arizona

Department Name:

Billing Customer Service

Work Shift:

Day

Job Category:

Revenue Cycle

POSITION SUMMARY

Provides Customer Service functions dealing directly with patient inquiries and complaints as well as issues as reported via phone or customer service calls and correspondence. Oversees collection of timely documentation from network providers and patients to ensure adherence to quality standards and timely filing requirements

CORE FUNCTIONS

1. Receives incoming phone calls from patients and providers in reference to payment issues, perceived inappropriate patient service and updates on insurance data.

2. Responsible for determining nature of call and documenting via claim system an appropriate associated reason code.

3. Effectively research, resolve and respond to billing issues accurately and expeditiously.

4. Supplies support function to Reimbursement area in posting zero payment Explanation of Payments from Insurance companies.

5. Monitor patient accounts providing account reconciliation to facilitate prompt payment and prevent inappropriate transfers to the outside collection agency.

6. Responsible for cross-functional assistance with EOB Adjustments, Bad Debt Recovery Trailer Entry and Cash Payment mailing.

KNOWLEDGE, SKILLS AND ABILITIES

Requires the ability to communicate clearly and concisely.

Mathematical skills resulting from external and internal sources, verbal and written communication skill, capability to prioritize completing multiple projects.

MINIMUM QUALIFICATIONS Requires a high school diploma or GED; with a minimum of two years of customer service experience.

Requires excellent verbal and organizational skills, the ability to interface with difficult customers and work with minimum direct supervision to meet required goals.

PREFERRED QUALIFICATIONS One year of previous medical billing experience.

Additional related education and/or experience.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy

Apply

Create Email Alert

Create Email Alert

Email Alert for Customer Service Representative jobs in Phoenix, AZ, United States

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.