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The Contingent Plan
Jersey City, NJ, United States
Job Description The Contingent Plan is actively recruiting multiple IT support professionals for a client based in New Jersey. The contract assignment is onsite and is currently expected to last 12 months. This is an immediate need and the client will move quickly with the right candidates. Sorry, the client is not offering sponsorship at this time
Job Source: The Contingent PlanBarrow Wise Consulting, LLC
New York, NY, United States
Enjoy problem-solving, need a venue to display your creativity, and emerging technologies pique your interest; if so, Barrow Wise Consulting, LLC is for you. As a multi-disciplined leader, you understand the gifts that set you apart from everyone else. Demonstrate innovative solutions to our clients. Join Barrow Wise Consulting, LLC today. Respons
Job Source: Barrow Wise Consulting, LLCGlobal Channel Management
New York, NY, United States
About the job IT Desktop Support Analyst IT Desktop Support Analyst needs 3 years IT Desktop support experience IT Desktop Support Analyst requires: OnSite 5 days a week. 3 years' work experience as an IT or Desktop Support Technician. Familiarity with networking systems and protocols. Knowledge of remote desktop support systems including TeamVi
Job Source: Global Channel ManagementApollo Inc
New York, NY, United States
Position Overview At Apollo, we're a global team of alternative investment managers passionate about delivering uncommon value to our investors and shareholders. With over 30 years of proven expertise across Private Equity, Credit and Real Estate, regions and industries, we're known for our integrated businesses, our strong investment performance,
Job Source: Apollo IncSoftware Guidance and Assistance, Inc.
New York, NY, United States
Software Guidance & Assistance, Inc., (SGA), is searching for IT/Desktop Support Analyst for a full-time assignment with one of our premier Law Firms in midtown, NYC. You will be required to be onsite 3-5 days/week. The IT Analyst provides quality and consistent front-line, technical end user support services in a professional and responsive manne
Job Source: Software Guidance and Assistance, Inc.ION GROUP
Jersey City, NJ, United States
About Us DASH Financial Technologies (a part of ION Group) is a leading trading technology provider to the institutional trading community. With a suite of highly customizable tools, DASH designs and delivers intelligent, high performance solutions in four product categories: Trading Technologies, Execution Services, Analytics and Regulatory Techn
Job Source: ION GROUPTEKsystems
New York, NY, United States
Description: Summary of Position: Our client is searching for a talented and passionate Technical Support Analyst to join our fast-growing New York office.The position is responsible for providing technical assistance and end-user support related to computer systems, hardware, and applications. Provides first level technical support at various l
Job Source: TEKsystemsZT Systems group
Secaucus, NJ, United States
Senior Desktop Support Analyst page is loaded Senior Desktop Support Analyst Apply locations Secaucus, NJ time type Full time posted on Posted 4 Days Ago job requisition id R-102856 Are you ready for a change? At ZT Systems, we put People First, and from day one our team members make a difference. A fast-growi
Job Source: ZT Systems groupNew York, NY, United States
Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world.
Role: Support Analyst
Team: Technology Operations
Location: New York, Bangalore
Squarepoint is looking for a Desktop Support Analyst to support a global community of approximately 500 + users in a Windows environment. Candidate will interact onsite and remotely with users to provide support with workstation applications such as Microsoft Exchange/Outlook, Microsoft Office in an on premise or cloud-based solution; access control policies via Windows Active Directory; remote access assistance and hardware issues.
Position Overview:
Provide 24x5 support on-site and to a global community of approximately 500 + users as per business requirement;
Provide on-call weekend support on a rotational basis;
Manage raised requests and incidents in a timely manner following well-rehearsed internal request runbooks/knowledge based and incident management and request fulfillment processes;
Partner with Level 2 & 3 internal and external teams/vendors as appropriate to help troubleshoot more complex incidents;
Provide alert management to pro-active resolve failure alerts, degraded services and unavailable services through internal monitoring tools;
Proactively automate common tasks to improve efficiency and increase productivity;
Collaborate with internal and external teams to develop strategic solutions;
Perform related duties & responsibilities as requested.
Required Qualifications: Detailed knowledge and experience in a Microsoft environment supporting Windows 10, Windows Server 2012+, Office Suite including Outlook, Office 365 and Azure, including OneDrive, DLP and SharePoint
Detailed knowledge and experience with Active Directory, Group Policy, remote access solutions and software deployment
Detailed knowledge and experience installing, troubleshooting and managing desktop hardware;
Relentless dedication to customer service
Works with minimum supervision, proactively follows up on outstanding issues/tickets
Ability to handle multiple tasks with changing priorities and capable to handle frequent interruptions positively
Strong analytical, prioritizing, interpersonal, problem-solving skills
Strong verbal and written communication skills
Demonstrated collaborative skills and ability to work well within a team
Ability to work in a fast-paced and deadline-oriented environment
Self-motivated with critical attention to detail, deadlines and reporting
Demonstrated interest in learning about new and emerging technologies
Self-directed learner and ability to find solutions to problems they have not encountered before.
Degree in Computer Science, Engineering or related field or experience.
Nice to have:
Desired experience in the following areas a plus: Powershell and Python;
Network;
Linux environment
The minimum base salary for this role is $60,000 if located in New York. This expectation is based on available information at the time of posting. This role may be eligible for discretionary bonuses, which could constitute a significant portion of total compensation. This role may also be eligible for benefits, such as health, dental, and other wellness plans, as well as 401(k) contributions. Successful candidates' compensation and benefits will be determined in consideration of various factors.
Email Alert for Support Analyst - Desktop jobs in New York, NY, United States
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