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The Contingent Plan
Jersey City, NJ, United States
Job Description The Contingent Plan is actively recruiting multiple IT support professionals for a client based in New Jersey. The contract assignment is onsite and is currently expected to last 12 months. This is an immediate need and the client will move quickly with the right candidates. Sorry, the client is not offering sponsorship at this time
Job Source: The Contingent PlanGlobal Channel Management
New York, NY, United States
About the job IT Desktop Support Analyst IT Desktop Support Analyst needs 3 years IT Desktop support experience IT Desktop Support Analyst requires: OnSite 5 days a week. 3 years' work experience as an IT or Desktop Support Technician. Familiarity with networking systems and protocols. Knowledge of remote desktop support systems including TeamVi
Job Source: Global Channel ManagementSquarepoint Capital
New York, NY, United States
Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research.
Job Source: Squarepoint CapitalApollo Inc
New York, NY, United States
Position Overview At Apollo, we're a global team of alternative investment managers passionate about delivering uncommon value to our investors and shareholders. With over 30 years of proven expertise across Private Equity, Credit and Real Estate, regions and industries, we're known for our integrated businesses, our strong investment performance,
Job Source: Apollo IncSoftware Guidance and Assistance, Inc.
New York, NY, United States
Software Guidance & Assistance, Inc., (SGA), is searching for IT/Desktop Support Analyst for a full-time assignment with one of our premier Law Firms in midtown, NYC. You will be required to be onsite 3-5 days/week. The IT Analyst provides quality and consistent front-line, technical end user support services in a professional and responsive manne
Job Source: Software Guidance and Assistance, Inc.ION GROUP
Jersey City, NJ, United States
About Us DASH Financial Technologies (a part of ION Group) is a leading trading technology provider to the institutional trading community. With a suite of highly customizable tools, DASH designs and delivers intelligent, high performance solutions in four product categories: Trading Technologies, Execution Services, Analytics and Regulatory Techn
Job Source: ION GROUPTEKsystems
New York, NY, United States
Description: Summary of Position: Our client is searching for a talented and passionate Technical Support Analyst to join our fast-growing New York office.The position is responsible for providing technical assistance and end-user support related to computer systems, hardware, and applications. Provides first level technical support at various l
Job Source: TEKsystemsZT Systems group
Secaucus, NJ, United States
Senior Desktop Support Analyst page is loaded Senior Desktop Support Analyst Apply locations Secaucus, NJ time type Full time posted on Posted 4 Days Ago job requisition id R-102856 Are you ready for a change? At ZT Systems, we put People First, and from day one our team members make a difference. A fast-growi
Job Source: ZT Systems groupNew York, NY, United States
Enjoy problem-solving, need a venue to display your creativity, and emerging technologies pique your interest; if so, Barrow Wise Consulting, LLC is for you. As a multi-disciplined leader, you understand the gifts that set you apart from everyone else. Demonstrate innovative solutions to our clients. Join Barrow Wise Consulting, LLC today.
Responsibilities:
The Desktop Support Analyst will support Barrow Wise's NYC Department of Social Services project, and perform the following duties:
Assist with IT technical support duties. Diagnose, maintain, and support systems and peripherals.
Image, install, and configure desktops or laptops; install software; install peripheral devices such as printers, scanners, and other hardware.
Provide support for the use of Smartboards and IT-related equipment.
Perform root cause analysis of technical issues to identify the problem's source, determine possible solutions, Test and implement solutions, when necessary, and escalate incidents to lead technicians or the appropriate support groups.
Perform user password resets in Active Directory.
Provide excellent customer-focused service to ensure customer satisfaction by providing timely responses and resolution of problems.
Manage individual ticket queues. Provide informative ticket updates describing steps taken through problem resolution. Contact end-users to clarify issues as needed.
Conduct periodic local travel to remote sites within the five (5) boroughs of NYC as required.
Able to lift to 50 lbs
Work on-site in NYC
An ideal candidate has the following: S. Citizenship
Minimum: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
Minimum 2 Years of experience working in an IT desktop support team-based collaborative environment.
Minimum 2 Years of experience providing customer service to diverse user groups, problem-solving in an organizational structured environment.
Minimum 2 Years of experience supporting Microsoft Windows 10 and Office 365 in an enterprise environment.
Minimum 2 Years of experience supporting MACs.
Minimum 2 Years of experience working with and/or knowledge of remote desktop tools.
Minimum 2 Years of experience providing support via phone, remotely, email, and in-person.
Minimum 2 Years of experience using a ticketing system (e.g., familiarity with Service Now).
Join the team at Barrow Wise Consulting, LLC, for a fulfilling and engaging experience! Our team is dedicated to providing innovative solutions to our clients in an ethical and diverse work environment. We offer competitive compensation packages, excellent benefits, and opportunities for growth and advancement. Barrow Wise is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LBGT are welcome to apply.
Our employees stand behind Barrow Wise's core values of integrity, quality, innovation, and diversity. We are confident that Barrow Wise's core values, business model, and team focus create positive career paths for our employees. Barrow Wise will continue to lead the industry in delivering new solutions to clients and persevere until the client is overjoyed.
Email Alert for Desktop Support Analyst jobs in New York, NY, United States
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