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iFuse Solutions
, OH, United States
The Technical Support Specialist Technician provides technical assistance and support to clients. The Technical Support Specialist supports, monitors, and maintains the client environment either onsite or remotely by performing day-to-day tasks and maintenance. This role relies on experience and judgment to accomplish goals and to meet standards fo
Job Source: iFuse SolutionsSelect Sires Inc
Plain City, OH, United States
WHO WE ARE Based in Plain City, Ohio, Select Sires Inc. is committed to enhancing the productivity and profitability of dairy and beef producers. Highly fertile semen and genetic consultation are provided by three farmer-owned and -controlled cooperatives domestically, while World Wide Sires, Ltd. delivers international service. As the industry le
Job Source: Select Sires IncSelect Sires Inc.
Plain City
Description: WHO WE ARE Based in Plain City, Ohio, Select Sires Inc. is committed to enhancing the productivity and profitability of dairy and beef producers. Highly fertile semen and genetic consultation are provided by three farmer-owned and -controlled cooperatives domestically, while World Wide Sires, Ltd. delivers international service. As th
Job Source: Select Sires Inc.RennerBrown
Columbus, OH, United States
Responsibilities Include, but are not limited to: Technical Support: Provide second-level technical support to end-users regarding hardware, software, and network issues. Respond to incident tickets and inquiries in a timely and professional manner. Troubleshoot and resolve common IT problems, escalating more complex issues to higher-level support
Job Source: RennerBrownRennerBrown
columbus, oh
Responsibilities Include, but are not limited to: Technical Support: • Provide second-level technical support to end-users regarding hardware, software, and network issues. • Respond to incident tickets and inquiries in a timely and professional manner. • Troubleshoot and resolve common IT problems, escalating more complex issues to higher-level s
Job Source: RennerBrownOmni Inclusive
Columbus, OH, United States
Candidate should have 5 years experience in Desktop environment. Image a Machine (laptop / Desktop) Knowledge of SCCM DNS and DHCP Group Policy VIP Support/Executive support (Must have ) Experience in configuring the new laptop/Desktop
Job Source: Omni InclusiveDiverse Lynx
Columbus, OH, United States
Job Description - Performs Problem determination and resolution for End User Devices (including Equipment and Software issues), in accordance with the requirements of the End User Services and associated Service Levels. Performs install, move, add, and change (IMAC) activities, as well as data backups and restores as applicable. Serves as the main
Job Source: Diverse LynxRennerBrown
columbus, oh
Key Accountabilities: Respond to IT incident and service request tickets Deploy, maintain, and troubleshoot Windows desktop and laptop systems as well as related peripheral devices Deploy, maintain, and troubleshoot Android and iOS devices Troubleshoot application issues with software from, but not limited to, these vendors: Microsoft, Adobe, SAP,
Job Source: RennerBrownColumbus, OH, United States
With over 725 lawyers in 32 offices across the U.S., Dinsmore is committed to maintaining and developing a strong market profile. This is both to facilitate an understanding of the firm's capabilities by current and prospective clients, and to support the recruitment of talented attorneys and business professionals.
THIS POSITION IS LOCATED AT OUR COLUMBUS, OH OFFICE, AND IS AN IN-OFFICE POSITION
Dinsmore is seeking a Desktop Technician to provide technical support for the firm's computer systems, applications, and related technology at the firm's Columbus, Ohio office and other assigned offices. The role includes maintaining, analyzing, troubleshooting, and repairing computer hardware, software, and peripherals. This includes, but is not limited to, support for firm approved desktops, laptops, peripheral equipment, mobile devices, video-conferencing equipment, network, and software. The Desktop Technician reports to the IT Director. Travel to other offices will be required.
Responsibilities
Document, maintain, upgrade, or replace hardware and software systems according to the firm's policies and procedures
Facilitate escalation of problems, issues, and requests to other IT department roles as necessary
Participate in and contribute to various IT department projects and initiatives
Maintain positive contact with attorneys, staff, and clients and observe confidentiality in all firm and client matters
Troubleshoot problems associated with any PC hardware, software, peripherals, and network connectivity; determine necessary repair, modifications, and testing of such systems
Monitor incoming helpdesk ticket queues. Ticket and issue triage, resolution and escalation if required
Desktop/laptop imaging, installation and moves; performing system setup procedures on desktop/laptop for end-user; performing configuration changes and software installs
Provide physical inventory of desktops, laptops, monitors, printers, and related equipment.
Make inventory recommendations/purchases as assigned
Be familiar with and able to troubleshoot mobile devices and related wireless technologies.
Be familiar with and able to support applications including Outlook, Exchange, Office products, and firm specific applications
Be familiar with and able to support basic networking issues
Communicate effectively, including clearly express ideas/opinions, use appropriate, and effective communication methods, deal with firm employees and clients openly and honestly, be receptive and attentive to communication/feedback from firm employees and clients
Be present and prepared for work as scheduled, use time off policies appropriately, and schedule lunch and breaks according to department needs
Utilize firm procedures and resources appropriately to ensure efficient delivery of work product
Perform other duties, responsibilities, and/or special projects as assigned
Requirements Experience troubleshooting basic desktop and laptop hardware, network, software, and printing problems
Experience imaging systems on both desktop and laptop PCs
Minimum of 2 years of experience supporting hardware and Windows operating systems
Minimum of 2 years of experience supporting Microsoft applications, including Outlook, Exchange, Office products, and firm specific applications
Interpersonal skills necessary to communicate and provide information with courtesy and tact
Ability to transport, install, and maintain equipment, including computers, printers, and monitors, including the occasional transportation of devices in excess of 50 lbs, lying, stooping, and bending to fully install various pieces of equipment
Demonstrate teamwork by engaging in discussions with co-workers and promote a team environment where co-workers can collaborate to provide effective problem resolution
Ability to travel independently
Actively look for opportunities to help others to provide a balanced workload
Demonstrate initiative by contributing new ideas, being self-motivated, and obtaining/maintaining a working knowledge of relevant areas
Demonstrate flexibility and a willingness to adjust to changes in job requirements and scheduling
Demonstrate organizational skills and effective use of time
Plan and prioritize daily work and managing time to ensure work is timely and efficiently completed
Equal Opportunity Employer
Other details Pay Type Hourly
Apply Now
Desktop Technician jobs in Columbus, OH, United States
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