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Decipherbio
San Diego, CA, United States
**Decipher Biosciences** **Customer Support Specialist** **San Diego, CA - Full Time** Decipher Biosciences, a subsidiary of Veracyte, Inc., is a dynamic entrepreneurial startup molecular diagnostics company focused on cancer genomics. Whether on the phone with patients, or in the cloud with big data, our innovators are working hard to give back to
Job Source: DecipherbioYokogawa Electric Corporation
San Diego, CA, United States
** CUSTOMER SUPPORT SPECIALIST** **Job Category****:** Office and Clerical **Requisition Number****:** PROPO002770 Showing 1 location **Job Details** **Description** PXiSE Energy Solutions is seeking a Customer Support Specialist! **Job Summary** The Customer Support Specialist is responsible for executing various business fu
Job Source: Yokogawa Electric CorporationThe Boeing Company
San Diego, CA, United States
Job Description At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with grea
Job Source: The Boeing CompanyTri Mark USA Inc.
San Diego, CA, United States
TriMark RW Smith - San Diego Office, 10101 Old Grove Rd, San Diego, California, United States of America Req #1976 TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across
Job Source: Tri Mark USA Inc.Tandem Diabetes Care Inc.
San Diego, CA, United States
** Customer Technical Support Specialist** **Job Category****:** Technical Service **Requisition Number****:** CALLC005887 Showing 1 location **Job Details** **Description** **Compensation ranges from $21/hr - $24.15****/hr depending on shift.** **GROW WITH US:** Tandem Diabetes Care is dedicated to making the lives of people
Job Source: Tandem Diabetes Care Inc.Boeing
San Diego, CA, United States
Customer Application Support Specialist Company: Tapestry - KTN Job ID: 00000425915 Date Posted: 2024-06-23 Location: USA - San Diego, CA Job Description Qualifications: Customer Application Support Specialist (Hybrid) Tapestry Solutions, A Boeing Company, comes with over 30 years of industry experience designing, implementing, training, and
Job Source: BoeingThe Boeing Company
San Diego, CA, United States
Job Description At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great
Job Source: The Boeing CompanyThe Boeing Company
San Diego, CA, United States
Job Description At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great
Job Source: The Boeing CompanySan Diego, CA, United States
At Alvys, customer experience is at the core of our business. As a Customer Support Specialist, you will represent our company across our customer base in the freight and logistics arena. Alvys Transportation Management System represents a comprehensive overhaul of our customer’s operating procedures and systems. As such, your work will be directly responsible for providing our customers with world-class customer support across multiple channels. You will need to have a strong sense of urgency and problem-solving skills as you navigate requests and issues.
This is a full-time, long-term role at an ambitious, early-stage company. As such, it might require you to wear multiple hats, think creatively, and adaptively navigate unstructured terrain.
Customer Support Specialist Responsibilities:
Help manage customer accounts by providing world-class service and support
Effectively handle high volume of customer tickets across various channels (email, chat, phone) and multiple systems
Dive deep into customer issues and requests, ensuring necessary context is gathered for effective action to be taken. Triage issues and bugs between customers & engineering teams.
Partner with team and manager to implement best practices and tactics that lead to outstanding customer support
Help build trust with customers by providing timely responses & clear explanations around how they can leverage Alvys software to create efficiencies within their business
Meet and exceed individual performance expectations on a consistent basis
Effectively work and collaborate within a 100% remote team setting
Help facilitate product feedback between customers, Customer Success and Product & Engineering teams
Customer Support Specialist Requirements:
Relevant experience in vertical SaaS, Customer Experience / Support or logistics roles
Outstanding organizational skills and the ability to manage multiple tasks and requests.
Results oriented; you always have your next goal in mind, and a plan to get there
The drive and energy to balance multiple priorities at once
Excellent verbal and written communication skills
Computer skills, especially with CRM software
Ability to work standard PST business hours
Knowledge of supply chain technology trends and patterns is preferred
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Email Alert for Customer Support Specialist jobs in San Diego, CA, United States
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