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Sales Account Manager for Key Account

Memphis, Tennessee

Job Description

The Sales Account Manager is responsible to sell the organization's products and/or services to an assigned set of customers or a geographic region. This account assignment may include some accounts with minimal account share or even pure prospects, but the majority of the role is focused on expanding relationships within a Key Account. Responsible for the direct sales process and achieving sales targets. Is in charge of sales expansion and introduces new products and services to existing clients.

Responsibilities:

Works under direct supervision to perform routine account management activities.

Submits short and long-range sales plans and prepares sales strategies utilizing available marketing programs to reach nominated targets.

Responsible for retaining long-term customer relationships with established clients. Ensures that clients receive high quality customer service.

Maintain post-sale contact with customers in order to facilitate a positive and productive long-term relationship.

Serve as the primary contact for the assigned customers. Enhance the company's position and reputation by properly servicing and corresponding with all assigned accounts in a dependable and timely manner.

Enhance customer relationship by working closely with customer on the development of targeted solutions and new business opportunities.

Prepare and submit sales reports and documentation regarding results, opportunities and challenges in the sales territory. Analyze reports and data to identify revenue and cost containment opportunities.

Assist in the implementation and execution of products and services. Consult with customers to understand business issues and goals, and works with customer to develop improved solutions to business needs.

Prepare RFPs and RFQs on the accounts managed.

Maintain up to date knowledge of industry trends , new products, specifications, competitor strengths and weaknesses.

Performs other related duties and participates in special projects as assigned.

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