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Randstad US
Memphis
administrative support specialist. + memphis , tennessee + posted june 3, 2024 **job details** summary + $16 - $19 per hour + temp to perm + high school + category office and administrative support occupations + referenceAB_4547134 job details Bring your versatility and attention to detail to contribute as an administrative and customer service exp
Job Source: Randstad USRandstad US
Collierville
payroll support specialist. + collierville , tennessee + posted june 12, 2024 **job details** summary + $20 - $22 per hour + temporary + associate degree + category business and financial operations occupations + referenceAB_4552204 job details Are you a Payroll Clerk looking to step into a specialist role? We're seeking a detail-oriented individua
Job Source: Randstad USSmart Synergies
Memphis, TN, United States
Client is currently seeking a Help Desk Support Analyst to join their team. The Help Desk Specialist will provide IT call center level support to Client offices and employees worldwide. Job Duties: - Provides first-level troubleshooting of hardware, software and operating system problems, - Documents user's problems through the use of an online
Job Source: Smart SynergiesVirtual
Memphis, TN, United States
Vaco Memphis has an immediate need for a Network Support Analyst for a hybrid contract role in Memphis, TN. The position is a 6-12 month contract with a pay range of $35-50/hr. for a Fortune 500 company headquartered in Memphis. My client needs someone to assist them with large-scale networking projects. They are seeking someone with Meraki experi
Job Source: VirtualVaco
Memphis, TN, United States
Vaco Memphis has an immediate need for a Network Support Analyst for a hybrid contract role in Memphis, TN. The position is a 6-12 month contract with a pay range of $35-50/hr. for a Fortune 500 company headquartered in Memphis. My client needs someone to assist them with large-scale networking projects. They are seeking someone with Meraki experi
Job Source: VacoAMADOR OF AMERICA INC
Memphis, TN, United States
Job Description Job Description Network support specialist is critical to help support our infrastructure, which consists of over 100 Linux servers around the USA running stores with most connected back to our support site through the internet and VPN. Some of sites have multiple stores connected to the central store over the internet with VPN. W
Job Source: AMADOR OF AMERICA INCAutoZone, Inc.
Memphis
The Systems Specialist in this role will be operationally focused and monitor and maintain SDWAN and RF network support for AutoZone’s 6000+ US stores. This includes applying domain knowledge, technical, troubleshooting and customer service skills to support the stores, resolve problems, provide updates to fellow team members and field management t
Job Source: AutoZone, Inc.AutoZone, Inc.
Memphis, TN, United States
The Systems Specialist in this role will be operationally focused and monitor and maintain SDWAN and RF network support for AutoZone’s 6000+ US stores. This includes applying domain knowledge, technical, troubleshooting and customer service skills to support the stores, resolve problems, provide updates to fellow team members and field management t
Job Source: AutoZone, Inc.Southaven
IT Support Specialist
Date:
Jun 18, 2024
Req ID:
3304
Location:
Southaven, MS, US
Company:
Terumo Medical Corporation
Department:
TMC Information Technology
**Job Summary**
The IT Support Specialist is responsible for administering and supporting the enterprise user community. This will involve working on the phone, in person and within the helpdesk system to process support requests, document solutions and communicate status to the end users and IT management. Additionally, this role is responsible for the deployment, training and administration of end user devices, including computers, peripheral hardware, desk phones, cell phones, iPads, etc. This will involve the timely replacement and resale or lease return of assets. This position will work with vendors to troubleshoot specific issues and communicating to management when issues arise that either affect or have the potential to affect larger numbers of users. This position will also assist in the backup/DR functions as necessary for the site and work with other members of IT when needed to assist in system updates or new implementations.
**Job Details/Responsibilities**
+ Answer phones and monitor email and web queues for service requests.
+ Enter tickets in Service Desk ticketing software and accurately categorize, prioritize and record information about requests.
+ Setup and administer accounts in Active Directory for users, computers, printers and any other relevant types
+ Deliver New Hire Associate IT Orientation to ensure user access is functioning properly, as required
+ Troubleshoot and resolve issues related to PC hardware and software, printers, RF terminals and scanners and other end-user computing equipment.
+ Provide first level application support and troubleshooting as needed.
+ Provide end-user training on software, hardware and business applications to allow users to become increasingly self-sufficient.
+ Monitor system alerts to ensure action is taken on critical alerts and system failures.
+ Build and maintain IT and customer knowledge base to improve user and 1st level resolution.
+ Play an active role in developing, maintaining and documenting Service Desk processes and procedures
+ Assist in various data center functions including tape management and monitoring alerts.
+ Assist end users with procurement of IT related equipment and services.
+ Participate in weekly team meetings and one-on-one manager / technician meetings
+ Participate in the on-call rotation as deemed necessary.
+ Deploy end-user hardware and process end-of-lease equipment in a timely fashion
+ Other duties as requested.
**Knowledge, Skills and Abilities (KSA)**
+ Skilled in customer service; time management; identifying end user issues; technical troubleshooting; problem solving techniques; and report preparation
+ Self-motivated and directed with keen attention to detail and ability to follow-up in a timely fashion.
+ Strong communication (verbal and written) and interpersonal skills
+ Strong analytical, diagnostic, and problem solving skills
+ Ability to work as an individual contributor or as a team member
+ Ability to multi-task and manage shifting priorities
+ Excellent technical skills
+ Ability to travel between locations as required
**Qualifications/ Background Experiences**
+ Associate’s or equivalent Technical degree; Bachelor’s degree preferred
+ Minimum 2 years’ experience in computer operations with systems currently in use
+ IT Audit and compliance experience
+ Proficiency level knowledge of Windows based PC and application software such as MS Office 0365, MS Exchange, Internet Explorer required
+ General networking knowledge (Ethernet, Wi-Fi).
+ Active Directory experience preferred.
**Nearest Major Market:** Memphis
Email Alert for IT Support Specialist_ jobs in Southaven
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