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Omni Inclusive
Memphis, TN, United States
Job Description: Familiar with basic computer and network troubleshooting techniques and methodologiesPC Troubleshooting tasks Troubleshoot consumer replaceable hardware, BIOS, Driver, OS, Software Installing Printer drivers, IP Printing/Cloud Printing OneDrive Setup and migrations w/ OneNote Cloud Sharing Attempt Data Recovery on failed systems T
Job Source: Omni InclusiveFirst Horizon Bank
Memphis, TN, United States
Description Location: On site at location listed in job posting. SUMMARY Provides timely, customer-service oriented support to end users on a variety of PC, Printer/Copier, Server, Network, and Application issues. Responds to issues reported via a ticketing system, and documents work within that system. Acquires and documents knowledge, both t
Job Source: First Horizon BankEnvolve Inc
Memphis, TN, United States
Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be. Envolve offers a wide variety of opportunities from residential apartment
Job Source: Envolve IncTerumo Medical Corporation
southaven, ms
Job Summary The IT Support Specialist is responsible for administering and supporting the enterprise user community. This will involve working on the phone, in person and within the helpdesk system to process support requests, document solutions and communicate status to the end users and IT management. Additionally, this role is responsible for th
Job Source: Terumo Medical CorporationFriends For Life Corporation
Memphis
Job Description Job Description Are you a purpose driven and looking to make a difference in Memphis? Friends For All is looking to add to our team! Why Friends For All: For more than three decades, Friends For All (formerly Friends For Life) has been preventing the spread of HIV and helping those affected by HIV/AIDS live well. Our holist
Job Source: Friends For Life CorporationTerumo Medical Corporation
Southaven, MS, United States
Job Summary The IT Support Specialist is responsible for administering and supporting the enterprise user community. This will involve working on the phone, in person and within the helpdesk system to process support requests, document solutions and communicate status to the end users and IT management. Additionally, this role is responsible for th
Job Source: Terumo Medical CorporationWorld Relief
Memphis, TN, United States
ORGANIZATION SUMMARY: World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world's greatest problems - disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years
Job Source: World ReliefCommunities In Schools of Memphis
Memphis, TN, United States
About Communities In Schools of Memphis The mission of Communities In Schools of Memphis (CIS of Memphis) is to surround students with a community of support, empowering them to stay in school and achieve in life. The vision of CIS of Memphis is to strengthen our communities by addressing non-academic barriers to ensure schools have equitable ac
Job Source: Communities In Schools of MemphisMemphis, TN, United States
Job Description Job Description Network support specialist is critical to help support our infrastructure, which consists of over 100 Linux servers around the USA running stores with most connected back to our support site through the internet and VPN. Some of sites have multiple stores connected to the central store over the internet with VPN. We provide the servers, routers, switches and software and support these. Being national, this position must deal with a variety of ISP’s with various shortcomings and capabilities. Our routers also provide WIFI in the stores, with multiple access points so hand-held terminals and tablets communicate to the server. This position requires a high level of competence in network technologies, routing, switching and wireless platforms. This position helps to provide the first line of support to our customers. Responsible for answering all questions posed by customers, which are technical and non-technical in nature. Responsible for building relations, understanding needs, communicating processes and resolutions that adhere to our company service standards to meet and exceed customer expectations. Ability to travel may be required.
Duties & Responsibilities
Configure and monitor networks to ensure a smooth and reliable operation.
Responsible for setup, configuration, maintenance and troubleshooting of networks and systems.
Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving any issues.
Ability to communicate complex technical information to non-technical users in an understanding and concise format.
Provide after hour support to customers on an emergency basis.
Identify the nature of the calls, and escalate unresolved calls to the appropriate team members.
Acquire a broad knowledge of all products to respond to all customer needs.
Ensure that all calls taken are logged and entered into the customer database.
Become knowledgeable in building, staging, testing, and repair of new and existing hardware.
Installation of hardware, data conversion and training at customer locations within the U.S.A.
Knowledge, Skills, and Abilities
College degree with 3+ years equivalent work experience.
Solid understanding and experience with LAN, WAN, VPN, VOIP. (TCP/IP knowledge with IP addresses, subnet masks, default gateways, etc.).
Demonstrable experience with network planning, security principles, hardware, protocols, Internet standards and general network management best practices.
Excellent hardware/application troubleshooting experience.
Strong, hands-on technical knowledge of networks, PC operating systems and Linux/CentOS.
Authorized to work in the United States on a full time basis.
Excellent communication and decision making skills.
Company Description Amador of America is a leading provider of computer business solutions to automotive parts and hard-good resellers throughout the automotive aftermarket. Providing exceptional customer support and service for over 35 years. Located in Memphis TN. Company Description Amador of America is a leading provider of computer business solutions to automotive parts and hard-good resellers throughout the automotive aftermarket. Providing exceptional customer support and service for over 35 years. Located in Memphis TN.
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Network Support Specialist jobs in Memphis, TN, United States
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