Create Email Alert

Email Alert for

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • National Seating & Mobility

    Customer Service Representative

    Dallas, TX, United States

    • Ending Soon

    ** Customer Service Representative** **Job Category****:** Branch Administration **Requisition Number****:** CUSTO002742 Showing 1 location **Job Details** **Description** **Company Description:** At all levels, working at National Seating & Mobility provides the opportunity to directly impact our clients lives by giving them self-reliance and inde

    Job Source: National Seating & Mobility
  • Sam's Club

    Customer Service Representative

    Duncanville, TX, United States

    • Ending Soon

    Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai

    Job Source: Sam's Club
  • Sam's Club

    Customer Service Representative

    Richardson, TX, United States

    • Ending Soon

    Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai

    Job Source: Sam's Club
  • Sam's Club

    Customer Service Representative

    Cedar Hill, TX, United States

    • Ending Soon

    Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai

    Job Source: Sam's Club
  • Compana Pet Brands

    Customer Service Representative

    Dallas, TX, United States

    • Ending Soon

    >> Customer Service Representative Customer Service Representative Summary Title:Customer Service Representative ID:1318Location:Dallas, TXDepartment:Customer Service Description **Title:** Customer Service Representative **Compana Pet Brands is a global leader in pet care and nutrition dedicated to enriching the lives of pets and their families to

    Job Source: Compana Pet Brands
  • Sam's Club

    Customer Service Representative

    Garland, TX, United States

    • Ending Soon

    Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai

    Job Source: Sam's Club
  • Fay Servicing

    Customer Service Representative

    Dallas, TX, United States

    • Ending Soon

    ** Customer Service Representative** **Job Category****:** Constructive Companies **Requisition Number****:** CUSTO003090 Showing 1 location **Job Details** **Description** Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage serv

    Job Source: Fay Servicing
  • Quest Trust Company

    Customer Service Representative

    Dallas, TX, United States

    • Ending Soon

    **Customer Service Representative** Front Desk Dallas, Texas Minimum Experience **Entry-level** Compensation **$15 - $20 / hour** About Quest Trust Company Perks & Benefits: Our mission is to deliver unparalleled work experience with a culture that values excellence, ambition, teamwork, and a positive atmosphere. We provide you with lots of educati

    Job Source: Quest Trust Company

Customer Service Representative

Dallas, TX, United States

**Customer Service Representative**

CAROUSEL_PARAGRAPH

* Dallas, Texas

* Customer Service

* 6955

** Share Job**

** Job Description**

Position Type: Full-time

Cenveo, a world leader in the management and distribution of print and related offerings, we are seeking a Customer Service Representative with print knowledge preferred for the Dallas, TX location.

The ideal candidate will have a minimum of 3-4 years of relevant work experience. An emphasis on Customer Service, or Marketing preferably in the print industry.

Headquartered in Stamford, Connecticut, Cenveo encompasses more than two dozen entities in over 100 facilities across the U.S., as well as manufacturing operations in Asia, South America and Central America.

Cenveo provides competitive pay and a comprehensive benefits package that includes a Health, Dental and Vision insurance and Paid Time Off. In addition, we provide 401k, as well as disability insurance, life insurance, as well as other benefit plans.

**Job Summary**

Under general direction, acts as a liaison between customer, sales and manufacturing departments. Using established guidelines and procedures, advises clients on product availability, pricing and delivery schedules. Assists clients and production in the resolution of client concerns and complaints.

**Primary Duties and Responsibilities** (*Essential Functions)

* Provides fast and courteous responses to internal and external customer questions.

* Communicates with clients, sales staff, and production concerning order status and tracking results.

* Respond to client inquiries regarding job status, pricing, billing and capabilities.

* Provide tactical coordination of projects as instructed. Establish checkpoints and work in progress to ensure accuracy of work.

* Data entry and order processing functions, including materials creation and website catalog setup and maintenance.

* Expedites and revises job status as needed.

* Generates sales orders utilizing established guidelines.

* Maintains daily update of production schedule and communicates changes to the client as necessary.

* Analyzes and investigates client complaints to independently determine mutually acceptable solutions and communicates them back to the client.

* Coordinates and monitors customer releases and inventory management.

* Informs client service team of customer interactions and alerts them to any condition that may lead to customer dissatisfaction.

* Directly support Client Service Manager, Account Managers, Account Coordinators, and other Customer Service Representatives.

* Performs other duties as assigned.

**Other (Non-Essential) Functions**

*Includes functions which are normally performed by persons holding this title. However, these functions may be reassigned to other employees as part of a "Reasonable Accommodation" under the ADA.*

* Assist with coverage of additional accounts for vacations, leaves of absence, etc.

* Communicates with all levels of production employees.

* Complies with safety rules and regulations (wear proper safety attire required by office personnel)

**Physical Requirements and Environmental Conditions**

* Environment is typically general office

* Incumbent may spend short periods in the manufacturing environment with exposure including, but not limited to dust, dirt, high noise levels and variations in temperature.

* Occasional exposure to one or more unpleasant or hazardous conditions 6% to 20% of the time.

**Cenveo is an EEO Employer**

Apply

Create Email Alert

Create Email Alert

Email Alert for Customer Service Representative jobs in Dallas, TX, United States

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.